Austin Energy: Acct ********* The people I dealt with were ver...
GetHuman用户~Dana Johnson来自novembre 17, 2017的Austin Energy条客户评论
~Dana Johnson案的背景
GetHuman：~Dana Johnson-您能告诉我们其他Austin Energy个客户何时提起诉讼吗？
~Dana Johnson：Yes I can。在novembre 9上是afternoon。
GetHuman：您是否接触到Austin Energy，如果可以，怎么做？
GetHuman：这些常见的Austin Energy客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Dana Johnson 常见 Austin Energy 问题的列表）
~Dana Johnson：“ Meter reading”是我尝试使用to call的原因。
~Dana Johnson对Austin Energy客户服务的评价
GetHuman：那么，您如何总结GetHuman的Austin Energy客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Dana Johnson：Acct ********* The people I dealt with were very unfeeling and provided NO assistance.I am going to be disconnected because I was late on my current bill, which I did pay on ********* in the amount of $***.**. This amount included my utilities for July, $**.** installment agreement, late charges,fee from bill matrix. They told me because it late that the "system" put me in default and the "system" won't allow them to reinstate the agreement. From a business perspective, Austin Energy should be more flexible in working with me so that they can collect the entire amount that I owe. The supervisor's only suggestion was to call charities to ask for help. It would be wrong for me to take charity away from people who literally have nothing when I am perfectly able to keep this payment arrangement as I am employed by the state. Austin Energy is NOT treating their customers humanely or with dignity or respect. Dana Johnson
GetHuman：让我们量化一下您与Austin Energy联系的经验。在1到5的范围内，如何轻松解决Austin Energy问题？
~Dana Johnson：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Dana Johnson：在沟通方面，我会给他们五分之三的four。
GetHuman：Austin Energy快速有效地解决问题的能力又如何呢？
~Dana Johnson：为此，我要说出五分之二的one。
GetHuman：最后-对其他Austin Energy客户有何建议？
~Dana Johnson：在一天中的早些时候或深夜给他们打电话。不要忘记Austin Energy可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Dana Johnson在novembre 9, 2017发生的Austin Energy客户服务问题中得到了一些有用的反馈和措辞。