Assurance Wireless: Communicating with these people is very difficu...
GetHuman用户~mbl来自November 22nd, 2017的Assurance Wireless条客户评论
~mbl案的背景
GetHuman:~mbl-您能告诉我们其他Assurance Wireless个客户何时提起诉讼吗?
~mbl:Yup。在November 13th上是middle of the night。
GetHuman:您是否接触到Assurance Wireless,如果可以,怎么做?
GetHuman:这些常见的Assurance Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~mbl 常见 Assurance Wireless 问题的列表)
~mbl:“ Technical support”是我尝试使用to call的原因。
~mbl对Assurance Wireless客户服务的评价
GetHuman:那么,您如何总结GetHuman的Assurance Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~mbl:Communicating with these people is very difficult as their obviously from outside the USA and have very thick accents. I don't understand them very well, and they don't understand what I'm saying very well either. So we both keep repeating ourselves over and over again until it appears that the msg is finally understood. Also, technical problems with reaching a live customer service rep and automatic payment systems that don't work.
GetHuman:让我们量化一下您与Assurance Wireless联系的经验。在1到5的范围内,如何轻松解决Assurance Wireless问题?
~mbl:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~mbl:在沟通方面,我会给他们五分之三的four。
GetHuman:Assurance Wireless快速有效地解决问题的能力又如何呢?
~mbl:为此,我要说出五分之二的five。
GetHuman:最后-对其他Assurance Wireless客户有何建议?
~mbl:在一天中的早些时候或深夜给他们打电话。不要忘记Assurance Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~mbl在November 13th, 2017发生的Assurance Wireless客户服务问题中得到了一些有用的反馈和措辞。