Assurance Wireless: was very disappointed with he representatives a...
GetHuman用户GetHuman-223991来自November 26, 2017的Assurance Wireless条客户评论
GetHuman-223991案的背景
GetHuman：GetHuman-223991-您能告诉我们其他Assurance Wireless个客户何时提起诉讼吗？
GetHuman-223991：Sure。在November 19上是evening。
GetHuman：您是否接触到Assurance Wireless，如果可以，怎么做？
GetHuman：这些常见的Assurance Wireless客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-223991 常见 Assurance Wireless 问题的列表）
GetHuman-223991：“ Technical support”是我尝试使用to call的原因。
GetHuman-223991对Assurance Wireless客户服务的评价
GetHuman：那么，您如何总结GetHuman的Assurance Wireless客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-223991：was very disappointed with he representatives at assurance. My ** year old mother had been waiting since Oct,**** for a replacement phone. every time she would call she would get different representatives telling her different things, she would receive her phone in ten days, they had to send her another application, we are waiting for the government to approve the application. my mother got tired of waiting and being lied to. this carried over until ****. today I called assurance ireless and spoke to two reps. they said they were sorry that my mother had to go though without a phone. then 'Rino', said that she needed my mother phone that she had the account with. my mother had not had a phone since Oct, ****. and when she first phone in she had given them the information then. now since they messed up on their part they want her to try to remember her old phone number. she does not. Then when I asked for another way to register a complaint they did not have a e-mail for me to contact
GetHuman：让我们量化一下您与Assurance Wireless联系的经验。在1到5的范围内，如何轻松解决Assurance Wireless问题？
GetHuman-223991：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-223991：在沟通方面，我会给他们五分之三的four。
GetHuman：Assurance Wireless快速有效地解决问题的能力又如何呢？
GetHuman-223991：为此，我要说出五分之二的three。
GetHuman：最后-对其他Assurance Wireless客户有何建议？
GetHuman-223991：在一天中的早些时候或深夜给他们打电话。不要忘记Assurance Wireless可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-223991在November 19, 2017发生的Assurance Wireless客户服务问题中得到了一些有用的反馈和措辞。