Arkivmusic.com: Very disappointed that lack of communication an...

GetHuman用户~Sadder but wiser来自November 14, 2017的Arkivmusic.com条客户评论

~Sadder but wiser案的背景

GetHuman:~Sadder but wiser-您能告诉我们其他Arkivmusic.com个客户何时提起诉讼吗?
~Sadder but wiser:Yeah。在November 10上是afternoon。
GetHuman:您是否接触到Arkivmusic.com,如果可以,怎么做?
~Sadder but wiser:我使用了我在GetHuman Arkivmusic.com客户电话号码页面上找到的610-649-4396号码:Arkivmusic.com客户服务电话号码
GetHuman:这些常见的Arkivmusic.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Sadder but wiser 常见 Arkivmusic.com 问题的列表)
~Sadder but wiser:“ Returns”是我尝试使用to call的原因。

~Sadder but wiser对Arkivmusic.com客户服务的评价

GetHuman:那么,您如何总结GetHuman的Arkivmusic.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Sadder but wiser:Very disappointed that lack of communication and service has soured my impression of ArchivMusic and taught me to be wary of organisations that do not come under an umbrella like Amazon in future.**Half an order did not arrive * weeks after the shipping advice and ** days plus after half did arrive. The tracking number was invalid according to USPS, so I contacted ArchivMusic. ***They will only check with the warehouse if it is still missing after ** days and ignored my follow up email asking that they take some action now to find it. ***Our postal service advises me that the sooner a missing parcel starts to be tracked the more likely it is to be found. e.g. What if a consignment were languishing in the wrong country? Enquiries are how these things are picked up. ***Unhappy customer.
GetHuman:让我们量化一下您与Arkivmusic.com联系的经验。在1到5的范围内,如何轻松解决Arkivmusic.com问题?
~Sadder but wiser:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Sadder but wiser:在沟通方面,我会给他们五分之三的one。
GetHuman:Arkivmusic.com快速有效地解决问题的能力又如何呢?
~Sadder but wiser:为此,我要说出五分之二的one。
GetHuman:最后-对其他Arkivmusic.com客户有何建议?
~Sadder but wiser:在一天中的早些时候或深夜给他们打电话。不要忘记Arkivmusic.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Sadder but wiser在November 10, 2017发生的Arkivmusic.com客户服务问题中得到了一些有用的反馈和措辞。

Arkivmusic.com

1.25 of 5 stars | 2条评论

~Sadder but wiser的Arkivmusic.com评论

寻求帮助的困难
1 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
1 5星

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