Apria Healthcare: When the order was first placed, the lady I spo...
GetHuman用户~Anonymous1来自نوفمبر ١٥، ٢٠١٧的Apria Healthcare条客户评论
~Anonymous1案的背景
GetHuman：~Anonymous1-您能告诉我们其他Apria Healthcare个客户何时提起诉讼吗？
~Anonymous1：Yup。在نوفمبر ٨上是morning。
GetHuman：您是否接触到Apria Healthcare，如果可以，怎么做？
GetHuman：这些常见的Apria Healthcare客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Anonymous1 常见 Apria Healthcare 问题的列表）
~Anonymous1：“ Renew coverage”是我尝试使用to call的原因。
~Anonymous1对Apria Healthcare客户服务的评价
GetHuman：那么，您如何总结GetHuman的Apria Healthcare客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Anonymous1：When the order was first placed, the lady I spoke to seemed quite helpful. However, later, although they were supposed to bill my insurance company for the product, they instead billed me the full amount. When I called in question about this, the customer service was cold and robotic in their answers for this. Also, the order was initially placed mid-month, but they failed to tell me that I would be billed for the entire month of usage (from the first of the month) - so in other words, I was being billed for ** days per month even though I only had the product for *** of the month - This is not how the initial order was explained. So, this feels like poor customer service and somewhat of a scam.
GetHuman：让我们量化一下您与Apria Healthcare联系的经验。在1到5的范围内，如何轻松解决Apria Healthcare问题？
~Anonymous1：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Anonymous1：在沟通方面，我会给他们五分之三的four。
GetHuman：Apria Healthcare快速有效地解决问题的能力又如何呢？
~Anonymous1：为此，我要说出五分之二的one。
GetHuman：最后-对其他Apria Healthcare客户有何建议？
~Anonymous1：在一天中的早些时候或深夜给他们打电话。不要忘记Apria Healthcare可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Anonymous1在نوفمبر ٨، ٢٠١٧发生的Apria Healthcare客户服务问题中得到了一些有用的反馈和措辞。