Apria Healthcare: Customer service can't and won't do anything fo...
GetHuman用户~Painintheneck来自November 24, 2017的Apria Healthcare条客户评论
~Painintheneck案的背景
GetHuman：~Painintheneck-您能告诉我们其他Apria Healthcare个客户何时提起诉讼吗？
~Painintheneck：Yes I can。在November 19上是late at night。
GetHuman：您是否接触到Apria Healthcare，如果可以，怎么做？
GetHuman：这些常见的Apria Healthcare客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Painintheneck 常见 Apria Healthcare 问题的列表）
~Painintheneck：“ Coverage question”是我尝试使用to call的原因。
~Painintheneck对Apria Healthcare客户服务的评价
GetHuman：那么，您如何总结GetHuman的Apria Healthcare客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Painintheneck：Customer service can't and won't do anything for you. They are in fact told they must get permission from a supervisor before they can proceed with ANYTHING. Of course no supervisor is available at the time so they put you on hold AGAIN for **minutes before a supervisor takes the call and tells you that she can't do anything because it's the responsibility of your branch office and then refuses to contact the branch office for you. In the end nothing gets done. After waiting three weeks for a prescribed prosthetic, they knowingly shipped me the wrong one and REFUSED to do anything to correct their mistake. This company should be forced to close and no health insurer should continue doing business with them. We, as health insurance consumers should demand that our insurance carriers use different providers. I have not seen ONE positive comment on ANY of numerous sites about APRIA. Supervisor Ruth and service reps Vicky, Ashley, and others whose names I did not write down are incompe
GetHuman：让我们量化一下您与Apria Healthcare联系的经验。在1到5的范围内，如何轻松解决Apria Healthcare问题？
~Painintheneck：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Painintheneck：在沟通方面，我会给他们五分之三的one。
GetHuman：Apria Healthcare快速有效地解决问题的能力又如何呢？
~Painintheneck：为此，我要说出五分之二的three。
GetHuman：最后-对其他Apria Healthcare客户有何建议？
~Painintheneck：在一天中的早些时候或深夜给他们打电话。不要忘记Apria Healthcare可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Painintheneck在November 19, 2017发生的Apria Healthcare客户服务问题中得到了一些有用的反馈和措辞。