Apria Healthcare: I had Apria send in my C-Pap machine for repair...
GetHuman用户~koilman123来自November 11, 2017的Apria Healthcare条客户评论
~koilman123案的背景
GetHuman：~koilman123-您能告诉我们其他Apria Healthcare个客户何时提起诉讼吗？
~koilman123：Yeah。在November 2上是middle of the night。
GetHuman：您是否接触到Apria Healthcare，如果可以，怎么做？
GetHuman：这些常见的Apria Healthcare客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~koilman123 常见 Apria Healthcare 问题的列表）
~koilman123：“ Coverage question”是我尝试使用to call的原因。
~koilman123对Apria Healthcare客户服务的评价
GetHuman：那么，您如何总结GetHuman的Apria Healthcare客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~koilman123：I had Apria send in my C-Pap machine for repair. I had told the Apria rep. that I had a $**** deductible on my insurance and that I hadn't used any of it. He assured me twice (once in July when I dropped it off and once in Sept. when I picked it up) that my only responsibility would be around $*** (turned out to be $***.**) Some things in my insurance are put toward the deductible and some things are not. I had depended on the answer that the Apria rep had given me and so I ordered the service. *When picking up the unit, there was no explanation of exactly what was done because, again, I was assured that my only responsibility was $***. *I gave Apria my unit in July to be sent in. I got it back in September. Nine months later (June) I get a bill from Apria Healthcare for an additional $***.**.*I understand insurance and deductibles. It was the Apria rep that misled me on the cost. I have talked to Apria's branch manager, Billy Edwards (***-***-****). He stands by his employee and that
GetHuman：让我们量化一下您与Apria Healthcare联系的经验。在1到5的范围内，如何轻松解决Apria Healthcare问题？
~koilman123：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~koilman123：在沟通方面，我会给他们五分之三的four。
GetHuman：Apria Healthcare快速有效地解决问题的能力又如何呢？
~koilman123：为此，我要说出五分之二的one。
GetHuman：最后-对其他Apria Healthcare客户有何建议？
~koilman123：在一天中的早些时候或深夜给他们打电话。不要忘记Apria Healthcare可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~koilman123在November 2, 2017发生的Apria Healthcare客户服务问题中得到了一些有用的反馈和措辞。