Apria Healthcare: I had Apria send in my C-Pap machine for repair...

GetHuman用户~koilman123来自نوفمبر ١١، ٢٠١٧的Apria Healthcare条客户评论

~koilman123案的背景

GetHuman:~koilman123-您能告诉我们其他Apria Healthcare个客户何时提起诉讼吗?
~koilman123:Yeah。在نوفمبر ٢上是middle of the night。
GetHuman:您是否接触到Apria Healthcare,如果可以,怎么做?
~koilman123:我使用了我在GetHuman Apria Healthcare客户电话号码页面上找到的866-505-6365号码:Apria Healthcare客户服务电话号码
GetHuman:这些常见的Apria Healthcare客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~koilman123 常见 Apria Healthcare 问题的列表)
~koilman123:“ Coverage question”是我尝试使用to call的原因。

~koilman123对Apria Healthcare客户服务的评价

GetHuman:那么,您如何总结GetHuman的Apria Healthcare客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~koilman123:I had Apria send in my C-Pap machine for repair. I had told the Apria rep. that I had a $**** deductible on my insurance and that I hadn't used any of it. He assured me twice (once in July when I dropped it off and once in Sept. when I picked it up) that my only responsibility would be around $*** (turned out to be $***.**) Some things in my insurance are put toward the deductible and some things are not. I had depended on the answer that the Apria rep had given me and so I ordered the service. *When picking up the unit, there was no explanation of exactly what was done because, again, I was assured that my only responsibility was $***. *I gave Apria my unit in July to be sent in. I got it back in September. Nine months later (June) I get a bill from Apria Healthcare for an additional $***.**.*I understand insurance and deductibles. It was the Apria rep that misled me on the cost. I have talked to Apria's branch manager, Billy Edwards (***-***-****). He stands by his employee and that
GetHuman:让我们量化一下您与Apria Healthcare联系的经验。在1到5的范围内,如何轻松解决Apria Healthcare问题?
~koilman123:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~koilman123:在沟通方面,我会给他们五分之三的four。
GetHuman:Apria Healthcare快速有效地解决问题的能力又如何呢?
~koilman123:为此,我要说出五分之二的one。
GetHuman:最后-对其他Apria Healthcare客户有何建议?
~koilman123:在一天中的早些时候或深夜给他们打电话。不要忘记Apria Healthcare可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~koilman123在نوفمبر ٢، ٢٠١٧发生的Apria Healthcare客户服务问题中得到了一些有用的反馈和措辞。

Apria Healthcare

1.23 of 5 stars | 169条评论

~koilman123的Apria Healthcare评论

寻求帮助的困难
1 5星
沟通质量
4 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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