AppleCare: My wait wasn't *** minutes...it was * days! On...
GetHuman用户~SadMac来自November 3., 2017的AppleCare条客户评论
~SadMac案的背景
GetHuman：~SadMac-您能告诉我们其他AppleCare个客户何时提起诉讼吗？
~SadMac：Yeah。在Oktober 31.上是middle of the night。
GetHuman：您是否接触到AppleCare，如果可以，怎么做？
GetHuman：这些常见的AppleCare客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~SadMac 常见 AppleCare 问题的列表）
~SadMac：“ Technical Support”是我尝试使用to call的原因。
~SadMac对AppleCare客户服务的评价
GetHuman：那么，您如何总结GetHuman的AppleCare客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~SadMac：My wait wasn't *** minutes...it was * days! On January **, ****, I called AppleCare and was informed that my AppleCare warranty had expired (it hadn't). I had to fax copies of my original receipt, serial number, certificate, and I also included the dealer name (PeachMac) and phone number where I purchased the MacBook Pro and the AppleCare warranty. On January **, ****, they finally called me back and told me that they were originally mistaken about the warranty being expired, and that now my AppleCare warranty was invalid because my MacBook Pro was used, refurbished, ** years old, and sold to me fraudulently as new by PeachMac. I asked repeatedly to speak to a supervisor and was not allowed to. I finally got the name and number of a person "guaranteed" to speak to me. When I called the number, there was a recording that said the person's voice mail was full and to press "*" for help. When I pressed "*" the recording said. "* is not a valid option." On January **, ****, I called my husb
GetHuman：让我们量化一下您与AppleCare联系的经验。在1到5的范围内，如何轻松解决AppleCare问题？
~SadMac：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~SadMac：在沟通方面，我会给他们五分之三的five。
GetHuman：AppleCare快速有效地解决问题的能力又如何呢？
~SadMac：为此，我要说出五分之二的five。
GetHuman：最后-对其他AppleCare客户有何建议？
~SadMac：在一天中的早些时候或深夜给他们打电话。不要忘记AppleCare可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~SadMac在Oktober 31., 2017发生的AppleCare客户服务问题中得到了一些有用的反馈和措辞。