Apple: Over the course of ** hours I spoke to three pe...
GetHuman用户GetHuman-346716来自ноябрь 28-го, 2017的Apple条客户评论
GetHuman-346716案的背景
GetHuman：GetHuman-346716-您能告诉我们其他Apple个客户何时提起诉讼吗？
GetHuman-346716：Sure。在ноябрь 23-го上是middle of the night。
GetHuman：您是否接触到Apple，如果可以，怎么做？
GetHuman-346716：我使用了我在GetHuman Apple客户电话号码页面上找到的800-692-7753号码：Apple客户服务电话号码 GetHuman：这些常见的Apple客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-346716 常见 Apple 问题的列表）
GetHuman-346716：“ Repairs”是我尝试使用to call的原因。
GetHuman-346716对Apple客户服务的评价
GetHuman：那么，您如何总结GetHuman的Apple客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-346716：Over the course of ** hours I spoke to three people. The first "gentleman" was limited. He a couple of hard resets and deemed the phone "fixed". When I protested and requested a new phone, he said that could not happen and put me on hold while he spoke to his supervisor. Call dropped (he had my number) Never heard from him again. *nd staff was much more receptive, Kimberly, was more receptive that there was something wrong and focused initially on the call button We were disconnected and no call back. The third person Tina reviewed what had been reported and an made an appt for me to visit a store in Augusta, Ga.for an exchange, yes a substantial drive but beats a blank. And another thing the personnel in the TTT stores in Columbia where I live are awful. have been to three. When I bought my first phone the taff was helpful and courteous, Not now!
GetHuman：让我们量化一下您与Apple联系的经验。在1到5的范围内，如何轻松解决Apple问题？
GetHuman-346716：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-346716：在沟通方面，我会给他们五分之三的three。
GetHuman：Apple快速有效地解决问题的能力又如何呢？
GetHuman-346716：为此，我要说出五分之二的four。
GetHuman：最后-对其他Apple客户有何建议？
GetHuman-346716：在一天中的早些时候或深夜给他们打电话。不要忘记Apple可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-346716在ноябрь 23-го, 2017发生的Apple客户服务问题中得到了一些有用的反馈和措辞。