Apple Consumer Complaint * Customer Service **W...
GetHuman用户~Scott Patterson来自November 17, 2017的Apple条客户评论
~Scott Patterson案的背景
GetHuman:~Scott Patterson-您能告诉我们其他Apple个客户何时提起诉讼吗?
~Scott Patterson:Yup。在November 13上是middle of the night。
GetHuman:您是否接触到Apple,如果可以,怎么做?
~Scott Patterson:我使用了我在GetHuman Apple客户电话号码页面上找到的800-692-7753号码:Apple客户服务电话号码 GetHuman:这些常见的Apple客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Scott Patterson 常见 Apple 问题的列表)
~Scott Patterson:“ Update account information”是我尝试使用to call的原因。
~Scott Patterson对Apple客户服务的评价
GetHuman:那么,您如何总结GetHuman的Apple客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Scott Patterson:Apple Consumer Complaint * Customer Service **Well, where do I start and a very long day. I hope this make some sense and someone at Apple will listen.**I became an Apple consumer about * years ago and prior I was a Microsoft and Dell consumer big time. Not to bore everyone but after many years of poor customer service with Microsoft and Dell, blaming each other for years on every issue including: tech issue, drivers, etc and also waiting on hold for hours on end, I became an Apple lover after walking into my first apple store with a Cannon camera that I could not get to recognize on my PC, within minutes in the Apple store with a friendly and helpful associate, he had the camera connected, downloading and editing from my camera in no time. From that day to about * months ago I was a APPLE FAN, I THOUGHT FOR LIFE, NOT!!**My experience with Apple especially with the Aventura Florida Apple Store in the Aventura Mall Store and also Apple care in the past * months stinks! **For one, the Av
GetHuman:让我们量化一下您与Apple联系的经验。在1到5的范围内,如何轻松解决Apple问题?
~Scott Patterson:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Scott Patterson:在沟通方面,我会给他们五分之三的one。
GetHuman:Apple快速有效地解决问题的能力又如何呢?
~Scott Patterson:为此,我要说出五分之二的five。
GetHuman:最后-对其他Apple客户有何建议?
~Scott Patterson:在一天中的早些时候或深夜给他们打电话。不要忘记Apple可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Scott Patterson在November 13, 2017发生的Apple客户服务问题中得到了一些有用的反馈和措辞。