Anthem Blue Cross & Blue Shield: I am with SC Department of Human Services and w...
GetHuman用户~Melissa来自November 19., 2017的Anthem Blue Cross & Blue Shield条客户评论
~Melissa案的背景
GetHuman：~Melissa-您能告诉我们其他Anthem Blue Cross & Blue Shield个客户何时提起诉讼吗？
~Melissa：Yes I can。在November 14.上是morning。
GetHuman：您是否接触到Anthem Blue Cross & Blue Shield，如果可以，怎么做？
GetHuman：这些常见的Anthem Blue Cross & Blue Shield客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Melissa 常见 Anthem Blue Cross & Blue Shield 问题的列表）
~Melissa：“ Coverage question”是我尝试使用to call的原因。
~Melissa对Anthem Blue Cross & Blue Shield客户服务的评价
GetHuman：那么，您如何总结GetHuman的Anthem Blue Cross & Blue Shield客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Melissa：I am with SC Department of Human Services and we CONSTANTLY receive payments form Anthem BCBS with NO EOB's attached so we waste NUMEROUS hours and days calling around to various Anthem BCBS office to try and get this information usually with no end result. We we cannot get the information, we will just just post check to "other" so the claim the payment was send for never gets the credit, therefore, we continue to bill Anthem BCBS for those sames claims. This process needs MAJOR IMPROVEMENT!!! If you would like to contact me, my direct number is ***-***-**** and my name is Melissa. But I doubt that anyone will ever call me because I have left many messages with Anthem BCBS and have only ever had one callback.
GetHuman：让我们量化一下您与Anthem Blue Cross & Blue Shield联系的经验。在1到5的范围内，如何轻松解决Anthem Blue Cross & Blue Shield问题？
~Melissa：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Melissa：在沟通方面，我会给他们五分之三的four。
GetHuman：Anthem Blue Cross & Blue Shield快速有效地解决问题的能力又如何呢？
~Melissa：为此，我要说出五分之二的one。
GetHuman：最后-对其他Anthem Blue Cross & Blue Shield客户有何建议？
~Melissa：在一天中的早些时候或深夜给他们打电话。不要忘记Anthem Blue Cross & Blue Shield可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Melissa在November 14., 2017发生的Anthem Blue Cross & Blue Shield客户服务问题中得到了一些有用的反馈和措辞。