Amtrak: Your employee Rosa Marie at the Santa Barbara c...
GetHuman用户~carol来自November 23., 2017的Amtrak条客户评论
~carol案的背景
GetHuman：~carol-您能告诉我们其他Amtrak个客户何时提起诉讼吗？
~carol：Yup。在November 13.上是afternoon。
GetHuman：您是否接触到Amtrak，如果可以，怎么做？
GetHuman：这些常见的Amtrak客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~carol 常见 Amtrak 问题的列表）
~carol：“ Change booking”是我尝试使用to call的原因。
~carol对Amtrak客户服务的评价
GetHuman：那么，您如何总结GetHuman的Amtrak客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~carol：Your employee Rosa Marie at the Santa Barbara customer service office am shifting was rude and had no compassion. I am a ** year old disabled woman. I had traveled to San Francisco via amtrak on Tuesday. Due to the suicide on the track leading to a ** hour train trip and a four hour delay in a cold rainy station in Oakland, I canceled my return ticket and tried to find another way home. I took the greyhound which shares the amtrak station. After eight hours on the bus and because of my disability I could not use the bathroom on the bus, so I asked Rosa Marie for the code to use the bathroom in the waiting area while I waited for my son in law to drive me home. I was polite and neatly dresses, she had no customers and the waiting area was empty. She rudely said the restroom was for Amtrak customers only. I felt I had returned to the segregation **'s era. While waiting for transportation to San Francisco. I noticed a huge billboard stating amtrak was very compassionate. I beg to dif
GetHuman：让我们量化一下您与Amtrak联系的经验。在1到5的范围内，如何轻松解决Amtrak问题？
~carol：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~carol：在沟通方面，我会给他们五分之三的five。
GetHuman：Amtrak快速有效地解决问题的能力又如何呢？
~carol：为此，我要说出五分之二的five。
GetHuman：最后-对其他Amtrak客户有何建议？
~carol：在一天中的早些时候或深夜给他们打电话。不要忘记Amtrak可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~carol在November 13., 2017发生的Amtrak客户服务问题中得到了一些有用的反馈和措辞。