American Home Shield (AMS) sent a repairman fro...
GetHuman用户~s. dunn来自novembre 24, 2017的American Home Shield条客户评论
~s. dunn案的背景
GetHuman：~s. dunn-您能告诉我们其他American Home Shield个客户何时提起诉讼吗？
~s. dunn：Yes I can。在novembre 19上是evening。
GetHuman：您是否接触到American Home Shield，如果可以，怎么做？
GetHuman：这些常见的American Home Shield客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~s. dunn 常见 American Home Shield 问题的列表）
~s. dunn：“ Make a claim”是我尝试使用to call的原因。
~s. dunn对American Home Shield客户服务的评价
GetHuman：那么，您如何总结GetHuman的American Home Shield客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~s. dunn：American Home Shield (AMS) sent a repairman from A U.S. Air to fix my central air conditioner in May ****. He failed to diagnose the problem and simply replaced the Freon in the unit. At this time my AHS warranty covered Freon replacement. Over the next year or so, A U.S. Air had to come out * or * more times to add Freon and the occasional stop leak but only actually diagnosed the problem after multiple follow-up and complaint calls. Meanwhile I renewed my AHS home warranty which changed Freon coverage rules in August ****. AHS refuses to honor the contract that was in place when the initial call was made even though all the subsequent service requests were pursuant to the initial contract and service request. The employees and customer service reps cannot possibly be as stupid as they pretend therefore I can only conclude they are reading from a script from which they are not allowed to deviate. My research uncovered this to be a SOP for this company and a lawsuit is required to
GetHuman：让我们量化一下您与American Home Shield联系的经验。在1到5的范围内，如何轻松解决American Home Shield问题？
~s. dunn：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~s. dunn：在沟通方面，我会给他们五分之三的two。
GetHuman：American Home Shield快速有效地解决问题的能力又如何呢？
~s. dunn：为此，我要说出五分之二的five。
GetHuman：最后-对其他American Home Shield客户有何建议？
~s. dunn：在一天中的早些时候或深夜给他们打电话。不要忘记American Home Shield可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~s. dunn在novembre 19, 2017发生的American Home Shield客户服务问题中得到了一些有用的反馈和措辞。