American Home Shield: no supervisor is returning my call
GetHuman用户GetHuman55898来自December 8th, 2017的American Home Shield条客户评论
GetHuman55898案的背景
GetHuman：GetHuman55898-您能告诉我们其他American Home Shield个客户何时提起诉讼吗？
GetHuman55898：Sure。在December 4th上是afternoon。
GetHuman：您是否接触到American Home Shield，如果可以，怎么做？
GetHuman：这些常见的American Home Shield客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman55898 常见 American Home Shield 问题的列表）
GetHuman55898：“ Setup service”是我尝试使用to call的原因。
GetHuman55898对American Home Shield客户服务的评价
GetHuman：那么，您如何总结GetHuman的American Home Shield客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman55898：no supervisor is returning my call
GetHuman：您能从12/04/17发生的事情中告诉我们其他人吗？
GetHuman55898：I am charged for a call out when the escalation team ordered a second opinion. The supplier who came told us one thing and then went and wrote something completely different. As a result we are disputing this on the grounds that what he wrote is not the cause of the problem but the result. We believe he wrote something different from what he told us when he realized this was a $**,*** home insurance issue and it could potentially lead back to AHS and its suppliers if ALLSTATE chose to find the real cause and pursue reimbursement. We oppose the $** charge because under any circumstances we did not order the second opinion. We asked AHS to check the telephone recorded conversation with escalation but they never came back to us. That was Dec ****. We called * more times and were told that the escalation dep was closed andthere was no supervisor available. We were told all the times that an email was sent and a supervisor will call us within **-** hours. Nobody called at any of those occasions. Yesterday I was on the phone holding for * hour ** minutes at which time I was disconnected. No supervisor called me today either. We just closed our account with AHS but do not want them to affect our credit score by giving it to a collection agency.
GetHuman：让我们量化一下您与American Home Shield联系的经验。在1到5的范围内，如何轻松解决American Home Shield问题？
GetHuman55898：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman55898：在沟通方面，我会给他们五分之三的two。
GetHuman：American Home Shield快速有效地解决问题的能力又如何呢？
GetHuman55898：为此，我要说出五分之二的one。
GetHuman：最后-对其他American Home Shield客户有何建议？
GetHuman55898：在一天中的早些时候或深夜给他们打电话。不要忘记American Home Shield可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman55898在December 4th, 2017发生的American Home Shield客户服务问题中得到了一些有用的反馈和措辞。