American Express: To Whom It May Concern:**I have received disres...

GetHuman用户~hscchang来自November 4th, 2017的American Express条客户评论

~hscchang案的背景

GetHuman:~hscchang-您能告诉我们其他American Express个客户何时提起诉讼吗?
~hscchang:Yes。在October 30th上是morning。
GetHuman:您是否接触到American Express,如果可以,怎么做?
~hscchang:我使用了我在GetHuman American Express客户电话号码页面上找到的800-528-4800号码:American Express客户服务电话号码
GetHuman:这些常见的American Express客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~hscchang 常见 American Express 问题的列表)
~hscchang:“ Lower my rate”是我尝试使用to call的原因。

~hscchang对American Express客户服务的评价

GetHuman:那么,您如何总结GetHuman的American Express客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~hscchang:To Whom It May Concern:**I have received disrespectful, poor customer service from American Express, specifically from the CREDIT REVIEW DEPARTMENT. I have been a loyal card member for almost ** years, never missed one payment, have multiple American Express Cards (Business and Personal) which I pay off in full each month. In the middle of March ****, my husband and I saw a promotional offer on the Hilton Honors website to receive bonus Hilton Honors points by opening a Hilton Honors AmEx Card. I applied for the Hilton Honors AmEx card and got approved very quickly. I received the card towards the end of March ****. I activated the card and tried to make a payment a few days later but the transaction was declined. I called today and got transferred to the American Express Credit Review Department. The Agent (ID Number: KCOP***) Danielle said that she just had to ask me some questions for verification. Even though I provided her with ALL the details she requested for, she told
GetHuman:让我们量化一下您与American Express联系的经验。在1到5的范围内,如何轻松解决American Express问题?
~hscchang:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~hscchang:在沟通方面,我会给他们五分之三的five。
GetHuman:American Express快速有效地解决问题的能力又如何呢?
~hscchang:为此,我要说出五分之二的one。
GetHuman:最后-对其他American Express客户有何建议?
~hscchang:在一天中的早些时候或深夜给他们打电话。不要忘记American Express可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~hscchang在October 30th, 2017发生的American Express客户服务问题中得到了一些有用的反馈和措辞。

American Express

3.00 of 5 stars | 214条评论

~hscchang的American Express评论

寻求帮助的困难
3 5星
沟通质量
5 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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