American Express: Problem: I received someone else's application...
GetHuman用户~BZG来自November 28, 2017的American Express条客户评论
~BZG案的背景
GetHuman：~BZG-您能告诉我们其他American Express个客户何时提起诉讼吗？
~BZG：Sure。在November 26上是morning。
GetHuman：您是否接触到American Express，如果可以，怎么做？
GetHuman：这些常见的American Express客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~BZG 常见 American Express 问题的列表）
~BZG：“ Complaint”是我尝试使用to call的原因。
~BZG对American Express客户服务的评价
GetHuman：那么，您如何总结GetHuman的American Express客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~BZG：Problem: I received someone else's application for a card in my envelope. My call was to *) Be sure Amex was aware of the mistake & *) no one applies for Amex credit card in my name. I finally reached "applications" & "new accounts" to resolve. So far no one has applied for credit in my name. I don't know that it's resolved but Amex is aware. Nancy was very helpful. She listened very carefully to my complaint*problem and transferred me to Sini who ran a check under my name. There are no applications under my name(so far). I was reluctant to give my SSN. I did't. Should anything show up under my name I will not be responsible.*Sini was hard to understand. I'm satisfied that Amex is aware but there is no guarantee that some unscrupulous person would take advantage of the situation.
GetHuman：让我们量化一下您与American Express联系的经验。在1到5的范围内，如何轻松解决American Express问题？
~BZG：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~BZG：在沟通方面，我会给他们五分之三的three。
GetHuman：American Express快速有效地解决问题的能力又如何呢？
~BZG：为此，我要说出五分之二的two。
GetHuman：最后-对其他American Express客户有何建议？
~BZG：在一天中的早些时候或深夜给他们打电话。不要忘记American Express可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~BZG在November 26, 2017发生的American Express客户服务问题中得到了一些有用的反馈和措辞。