American Express: I have a card through my company. About a year...

GetHuman用户~Fed Up with Am Ex来自November 5th, 2017的American Express条客户评论

~Fed Up with Am Ex案的背景

GetHuman:~Fed Up with Am Ex-您能告诉我们其他American Express个客户何时提起诉讼吗?
~Fed Up with Am Ex:Sure。在October 31st上是late at night。
GetHuman:您是否接触到American Express,如果可以,怎么做?
~Fed Up with Am Ex:我使用了我在GetHuman American Express客户电话号码页面上找到的800-528-4800号码:American Express客户服务电话号码
GetHuman:这些常见的American Express客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Fed Up with Am Ex 常见 American Express 问题的列表)
~Fed Up with Am Ex:“ Lower my rate”是我尝试使用to call的原因。

~Fed Up with Am Ex对American Express客户服务的评价

GetHuman:那么,您如何总结GetHuman的American Express客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Fed Up with Am Ex:I have a card through my company. About a year ago, we were issued new cards and AmEx has never gotten it right. They told me I have an outstanding balance but no matter how many times I tell them I've reconciled the charges with the payments, they repeat the same line. I've tried to explain that *)the payment* charge history is directly from their site, *) I'd like to have someone review the account. Instead I got some person (whose english wasn't good), telling me he isn't going to reconcile my account and that I owe them money. **This is exactly why I tell anyone who listens, AmEx is one of the worst cards to have and deal with.
GetHuman:让我们量化一下您与American Express联系的经验。在1到5的范围内,如何轻松解决American Express问题?
~Fed Up with Am Ex:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Fed Up with Am Ex:在沟通方面,我会给他们五分之三的two。
GetHuman:American Express快速有效地解决问题的能力又如何呢?
~Fed Up with Am Ex:为此,我要说出五分之二的three。
GetHuman:最后-对其他American Express客户有何建议?
~Fed Up with Am Ex:在一天中的早些时候或深夜给他们打电话。不要忘记American Express可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Fed Up with Am Ex在October 31st, 2017发生的American Express客户服务问题中得到了一些有用的反馈和措辞。

American Express

3.00 of 5 stars | 214条评论

~Fed Up with Am Ex的American Express评论

寻求帮助的困难
5 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
3 5星

GetHuman收集和分发American Express之类的公司的评论,操作指南,技巧,黑客和秘密联系信息,这些信息来自像您这样的客户,以帮助我们所有人更好,更快,更轻松地获得客户服务。 GetHuman不以任何方式与American Express关联。

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