American Airlines: Good morning, I am very displeased on the trea...

GetHuman用户~willroa2015来自November 26th, 2017的American Airlines条客户评论

~willroa2015案的背景

GetHuman:~willroa2015-您能告诉我们其他American Airlines个客户何时提起诉讼吗?
~willroa2015:Yes I can。在November 21st上是afternoon。
GetHuman:您是否接触到American Airlines,如果可以,怎么做?
~willroa2015:我使用了我在GetHuman American Airlines客户电话号码页面上找到的800-433-7300号码:American Airlines客户服务电话号码
GetHuman:这些常见的American Airlines客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~willroa2015 常见 American Airlines 问题的列表)
~willroa2015:“ Baggage problem”是我尝试使用to call的原因。

~willroa2015对American Airlines客户服务的评价

GetHuman:那么,您如何总结GetHuman的American Airlines客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~willroa2015:Good morning, I am very displeased on the treatment I received from a representative through reservation call center. My call originated from phone number (***)***-**** at **:** am cst. My main issue is I had previously spoken to a representative to uncheck me in so I could be given the option to upgrade to first class. I had already upgraded and paid **.** dollars from my flight from Bismarck nd to Dallas Texas. On March ** ****. Now when the representative unchecked me in being I wanted the option to upgrade to first class from Dallas to mcallen she voided my selection from Bismarck Nd to Dallas TX. She then told me in In a rude way "this is why we tell you people to go to aa.com before doing this" I apoligized and told her I was not aware of the process. She then said anything else I kindly kept my composure and requested a supervisor. She then told me hold and transfered my call back to the automated system. After ranking up ***** miles within * months, and choosing American Airli
GetHuman:让我们量化一下您与American Airlines联系的经验。在1到5的范围内,如何轻松解决American Airlines问题?
~willroa2015:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~willroa2015:在沟通方面,我会给他们五分之三的two。
GetHuman:American Airlines快速有效地解决问题的能力又如何呢?
~willroa2015:为此,我要说出五分之二的one。
GetHuman:最后-对其他American Airlines客户有何建议?
~willroa2015:在一天中的早些时候或深夜给他们打电话。不要忘记American Airlines可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~willroa2015在November 21st, 2017发生的American Airlines客户服务问题中得到了一些有用的反馈和措辞。

American Airlines

1.91 of 5 stars | 744条评论

~willroa2015的American Airlines评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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