Amazon: I don't want to speak to an Indian call centre...
GetHuman用户~Elsie来自novembre 24, 2017的Amazon条客户评论
~Elsie案的背景
GetHuman:~Elsie-您能告诉我们其他Amazon个客户何时提起诉讼吗?
~Elsie:Yes I can。在novembre 15上是evening。
GetHuman:您是否接触到Amazon,如果可以,怎么做?
GetHuman:这些常见的Amazon客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Elsie 常见 Amazon 问题的列表)
~Elsie:“ Billing”是我尝试使用to call的原因。
~Elsie对Amazon客户服务的评价
GetHuman:那么,您如何总结GetHuman的Amazon客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Elsie:I don't want to speak to an Indian call centre, I tried twice, some have attitudes, others one cannot understand & visa versa. I am an English speaking customer & I expect the same from Amazon. I'm really surprised, I would have thought they'd have learned from BT call centres in India. I am not racist , I'm not bothered if one human being is black white or sky blue pink, but I do expect that Amazon respect us enough to give us English speaking call centres. I had to change my bank because of this, it was a building society & the Indian call centres were selling information to others for small amount of monies. I may call back later but I'm not sure if I want the hassle of an Indian call centre, even though I am interested in prime, it may not be worth it.
GetHuman:让我们量化一下您与Amazon联系的经验。在1到5的范围内,如何轻松解决Amazon问题?
~Elsie:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Elsie:在沟通方面,我会给他们五分之三的two。
GetHuman:Amazon快速有效地解决问题的能力又如何呢?
~Elsie:为此,我要说出五分之二的five。
GetHuman:最后-对其他Amazon客户有何建议?
~Elsie:在一天中的早些时候或深夜给他们打电话。不要忘记Amazon可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Elsie在novembre 15, 2017发生的Amazon客户服务问题中得到了一些有用的反馈和措辞。