Amazon: Customer Service Rep. was not sure of what I me...

GetHuman用户~bigbrob来自ноябрь 24-го, 2017的Amazon条客户评论

~bigbrob案的背景

GetHuman:~bigbrob-您能告诉我们其他Amazon个客户何时提起诉讼吗?
~bigbrob:Sure。在ноябрь 16-го上是morning。
GetHuman:您是否接触到Amazon,如果可以,怎么做?
~bigbrob:我使用了我在GetHuman Amazon客户电话号码页面上找到的888-280-4331号码:Amazon客户服务电话号码
GetHuman:这些常见的Amazon客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~bigbrob 常见 Amazon 问题的列表)
~bigbrob:“ Refund”是我尝试使用to call的原因。

~bigbrob对Amazon客户服务的评价

GetHuman:那么,您如何总结GetHuman的Amazon客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~bigbrob:Customer Service Rep. was not sure of what I meant when asking " does your Patterson, Calif. location have a Will- Call Dept ? I live less than a few miles from the Patterson location. I am like most other men in this world,just trying to make ends meet in a tough economy. I also understand that Amazon.com is in the Online Shipping Industry to gain profit also. I have been in the Customer service Industry for over Thirty years now and believe very srongly that I did anything and everything that I possibly could to let my customers know that its about"going the distance for everyone, not just any one." If its about the money only, than it doesn't take a genious to realize, that by simply offering the customer away to fulfill those sudden needs You will find that by offering a Will-Call*Customer Pick-Up Dept, at a lesser charge than shipping, your company will gain even more in revenue and offer customer satisfaction and someone to turn to in time of need !!!!!! I am hoping that A Cust.
GetHuman:让我们量化一下您与Amazon联系的经验。在1到5的范围内,如何轻松解决Amazon问题?
~bigbrob:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~bigbrob:在沟通方面,我会给他们五分之三的five。
GetHuman:Amazon快速有效地解决问题的能力又如何呢?
~bigbrob:为此,我要说出五分之二的five。
GetHuman:最后-对其他Amazon客户有何建议?
~bigbrob:在一天中的早些时候或深夜给他们打电话。不要忘记Amazon可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~bigbrob在ноябрь 16-го, 2017发生的Amazon客户服务问题中得到了一些有用的反馈和措辞。

Amazon

4.14 of 5 stars | 1562条评论

~bigbrob的Amazon评论

寻求帮助的困难
3 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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