Air China: I am writing to express my disappointment and w...
GetHuman用户~Roary来自November 17th, 2017的Air China条客户评论
~Roary案的背景
GetHuman：~Roary-您能告诉我们其他Air China个客户何时提起诉讼吗？
~Roary：Yes。在November 11th上是morning。
GetHuman：您是否接触到Air China，如果可以，怎么做？
GetHuman：这些常见的Air China客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Roary 常见 Air China 问题的列表）
~Roary：“ Flight delayed”是我尝试使用to call的原因。
~Roary对Air China客户服务的评价
GetHuman：那么，您如何总结GetHuman的Air China客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Roary：I am writing to express my disappointment and worst experience with Air China, especially as part of STAR ALLIANCE GROUP.**Flight number: CA**** ******** **:**pm flight from Beijing to Guangzhou**Scenario:***) Arrived airport at *pm and check in. At about **:** pm on ******** we was informed the flight delayed to **:** pm. **) At **:** pm we was informed the flight CANCELLED, we quickly went to their airport staffs and notify them that we have to catch flight from Guangzhou to Singapore at ******* *:** pm (TIGER AIRWAY) and the ticket couldn't be changed.**) Air China airport staffs refused to listen or give any solutions. Instead, they pushed all responsibility to their manager and said there's no manager on duty and asked us to come back on second day to see what can be done.**) We explained clearly of the following point:*i) If we missed the actual flight to GZ, we won't be able to go back to Singapore by ********. Reason: a) The next available flight is **:** am from GZ to SINGAPOR
GetHuman：让我们量化一下您与Air China联系的经验。在1到5的范围内，如何轻松解决Air China问题？
~Roary：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Roary：在沟通方面，我会给他们五分之三的three。
GetHuman：Air China快速有效地解决问题的能力又如何呢？
~Roary：为此，我要说出五分之二的two。
GetHuman：最后-对其他Air China客户有何建议？
~Roary：在一天中的早些时候或深夜给他们打电话。不要忘记Air China可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Roary在November 11th, 2017发生的Air China客户服务问题中得到了一些有用的反馈和措辞。