Aetna: I have been trying to get a problem resolved fo...
GetHuman用户GetHuman-174998来自November 14th, 2017的Aetna条客户评论
GetHuman-174998案的背景
GetHuman:GetHuman-174998-您能告诉我们其他Aetna个客户何时提起诉讼吗?
GetHuman-174998:Yup。在November 7th上是middle of the night。
GetHuman:您是否接触到Aetna,如果可以,怎么做?
GetHuman-174998:我使用了我在GetHuman Aetna客户电话号码页面上找到的800-872-3862号码:Aetna客户服务电话号码 GetHuman:这些常见的Aetna客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-174998 常见 Aetna 问题的列表)
GetHuman-174998:“ Make a claim”是我尝试使用to call的原因。
GetHuman-174998对Aetna客户服务的评价
GetHuman:那么,您如何总结GetHuman的Aetna客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-174998:I have been trying to get a problem resolved for * weeks. Numerous phone calls to Aetna**non productive. I was overcharged for a perscription of Humalog Insulin from my pharmacy. The a amount of ***.** was dictated by Aetna. Why was I overcharged? No one knows...every rep I have spoken to is uneducated in the field of insurance pharmacy benefits. Ihave filed a complaint today with State of Arizona Health Insurance Commission. I am tired of the runaround!
GetHuman:让我们量化一下您与Aetna联系的经验。在1到5的范围内,如何轻松解决Aetna问题?
GetHuman-174998:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-174998:在沟通方面,我会给他们五分之三的five。
GetHuman:Aetna快速有效地解决问题的能力又如何呢?
GetHuman-174998:为此,我要说出五分之二的five。
GetHuman:最后-对其他Aetna客户有何建议?
GetHuman-174998:在一天中的早些时候或深夜给他们打电话。不要忘记Aetna可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-174998在November 7th, 2017发生的Aetna客户服务问题中得到了一些有用的反馈和措辞。