AT&T: unresolved issue over large bill. last contact...
GetHuman用户GetHuman-treadle来自November 30., 2017的AT&T条客户评论
GetHuman-treadle案的背景
GetHuman：GetHuman-treadle-您能告诉我们其他AT&T个客户何时提起诉讼吗？
GetHuman-treadle：Yes。在November 23.上是middle of the night。
GetHuman：您是否接触到AT&T，如果可以，怎么做？
GetHuman-treadle：我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码：AT&T客户服务电话号码 GetHuman：这些常见的AT&T客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-treadle 常见 AT&T 问题的列表）
GetHuman-treadle：“ Service Outage”是我尝试使用to call的原因。
GetHuman-treadle对AT&T客户服务的评价
GetHuman：那么，您如何总结GetHuman的AT&T客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-treadle：unresolved issue over large bill. last contact with AT&T was dispute center, ********
GetHuman：您能从11/23/17发生的事情中告诉我们其他人吗？
GetHuman-treadle：I called customer service and asked for help. they said I was filing a dispute and needed to call another number which I did. I got a very rude woman named Connie from the Atlanta call center. She said there was no reduction in my bill possible. I called back and asked for a manager and she was kind an offered me a bill reduction on my basic bill (not the termination fee). I accepted that. Then another bill came but with no reduction and the agent said I had never made the call to ask for a resolution. this two calls happened on Oct *, ****.
GetHuman：让我们量化一下您与AT&T联系的经验。在1到5的范围内，如何轻松解决AT&T问题？
GetHuman-treadle：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-treadle：在沟通方面，我会给他们五分之三的four。
GetHuman：AT&T快速有效地解决问题的能力又如何呢？
GetHuman-treadle：为此，我要说出五分之二的three。
GetHuman：最后-对其他AT&T客户有何建议？
GetHuman-treadle：在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-treadle在November 23., 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。