AT&T: on phone with U-verse support for *.* hours. Sp...
GetHuman用户~fortworth来自novembre 25, 2017的AT&T条客户评论
~fortworth案的背景
GetHuman：~fortworth-您能告诉我们其他AT&T个客户何时提起诉讼吗？
~fortworth：Yes I can。在novembre 18上是morning。
GetHuman：您是否接触到AT&T，如果可以，怎么做？
~fortworth：我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码：AT&T客户服务电话号码 GetHuman：这些常见的AT&T客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~fortworth 常见 AT&T 问题的列表）
~fortworth：“ Track an order”是我尝试使用to call的原因。
~fortworth对AT&T客户服务的评价
GetHuman：那么，您如何总结GetHuman的AT&T客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~fortworth：on phone with U-verse support for *.* hours. Spoke with Edsell employee id-ES***C and Sam-YS***D and had horrible experience. They were rude and very condescending. I received a bill with charges for adult content supposedly by going to video on demand which I have never accessed. I explained to them that the charges were not from me and they could look at my years of history to see that I have never accessed video on demand. They were adamant that these were my charges and didn't care when I was just as adamant that these did not belong to me. I eventually received no help so I called the ATT HDQ Presidents office and spoke with Teresa. She politely listened to me and advised she would have a Manager from HDQ call me back within * business days to resolve this issue. After the horrible experience I received from call center I am hopeful someone will call me back and get this resolved.
GetHuman：让我们量化一下您与AT&T联系的经验。在1到5的范围内，如何轻松解决AT&T问题？
~fortworth：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~fortworth：在沟通方面，我会给他们五分之三的two。
GetHuman：AT&T快速有效地解决问题的能力又如何呢？
~fortworth：为此，我要说出五分之二的one。
GetHuman：最后-对其他AT&T客户有何建议？
~fortworth：在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~fortworth在novembre 18, 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。