Prior to today, I have called AT&T's call cente...
GetHuman用户~Khazi10来自noviembre 26º, 2017的AT&T条客户评论
~Khazi10案的背景
GetHuman:~Khazi10-您能告诉我们其他AT&T个客户何时提起诉讼吗?
~Khazi10:Yes。在noviembre 20º上是afternoon。
GetHuman:您是否接触到AT&T,如果可以,怎么做?
~Khazi10:我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码:AT&T客户服务电话号码 GetHuman:这些常见的AT&T客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Khazi10 常见 AT&T 问题的列表)
~Khazi10:“ Cancel Service”是我尝试使用to call的原因。
~Khazi10对AT&T客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Khazi10:Prior to today, I have called AT&T's call center to inquire on service termination, each time I had to call back because certain information was not quiet clear, I received conflicting information.*We were aware that one of our lines had a contract & one of the lines was on the NEXT program however when I was advised about the early termination fee for the line still under contract, I was always given one of my other lines as opposed to the one I questioned. *All of the information on my lines were intertwined and no one could seem to make heads or tails of my account. What they did not for sure is that we owed them money and they could be specific about that. *I called AT&T today & spoke with Audrey to advise I would be porting my numbers to another company is there anything aside from my account numbers that I would need? She advised me NO, that we would receive a final bill as I had been advised before by previous agents so we moved forward with transferring our service. During th
GetHuman:让我们量化一下您与AT&T联系的经验。在1到5的范围内,如何轻松解决AT&T问题?
~Khazi10:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Khazi10:在沟通方面,我会给他们五分之三的one。
GetHuman:AT&T快速有效地解决问题的能力又如何呢?
~Khazi10:为此,我要说出五分之二的one。
GetHuman:最后-对其他AT&T客户有何建议?
~Khazi10:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Khazi10在noviembre 20º, 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。