AT&T: I've lived in thirteen different states and fou...

GetHuman用户~PssedoffedConsumer来自ноябрь 20-го, 2017的AT&T条客户评论

~PssedoffedConsumer案的背景

GetHuman:~PssedoffedConsumer-您能告诉我们其他AT&T个客户何时提起诉讼吗?
~PssedoffedConsumer:Yeah。在ноябрь 17-го上是middle of the night。
GetHuman:您是否接触到AT&T,如果可以,怎么做?
~PssedoffedConsumer:我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码:AT&T客户服务电话号码
GetHuman:这些常见的AT&T客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~PssedoffedConsumer 常见 AT&T 问题的列表)
~PssedoffedConsumer:“ Track an order”是我尝试使用to call的原因。

~PssedoffedConsumer对AT&T客户服务的评价

GetHuman:那么,您如何总结GetHuman的AT&T客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~PssedoffedConsumer:I've lived in thirteen different states and four countries and deal with a number of phone companies. Believe me when I say that AT&T is the worst! There is nothing good for me to say about AT&T Corp. in general or specifically with their telephone service or Internet service. We've been a customer this time since July **** and from the outset it has been a nightmare. Worse yet, when you call no one can help you. Customer Service Reps are limited in their ability and their authority and supervisors are never available. They tell you a supervisor will get back to you but they never do. When they give you a phone number to call for assistance, mysteriously the phone number doesn't work. Online service is no better. We know as we've tried both.*Our problems with AT&T are ongoing. We live in Mississippi and whenever it rains, there is an awful buzzing on our telephone line in on both incoming and outgoing calls that gets so loud we can't hear anything but the buzzing. Though, we have rep
GetHuman:让我们量化一下您与AT&T联系的经验。在1到5的范围内,如何轻松解决AT&T问题?
~PssedoffedConsumer:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~PssedoffedConsumer:在沟通方面,我会给他们五分之三的four。
GetHuman:AT&T快速有效地解决问题的能力又如何呢?
~PssedoffedConsumer:为此,我要说出五分之二的three。
GetHuman:最后-对其他AT&T客户有何建议?
~PssedoffedConsumer:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~PssedoffedConsumer在ноябрь 17-го, 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。

AT&T

2.20 of 5 stars | 1151条评论

~PssedoffedConsumer的AT&T评论

寻求帮助的困难
1 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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