I left At&t about * months ago due to nothing l...
GetHuman用户~Mmurray1184来自November 23, 2017的AT&T条客户评论
~Mmurray1184案的背景
GetHuman:~Mmurray1184-您能告诉我们其他AT&T个客户何时提起诉讼吗?
~Mmurray1184:Yeah。在November 16上是middle of the night。
GetHuman:您是否接触到AT&T,如果可以,怎么做?
~Mmurray1184:我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码:AT&T客户服务电话号码 GetHuman:这些常见的AT&T客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Mmurray1184 常见 AT&T 问题的列表)
~Mmurray1184:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Mmurray1184对AT&T客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Mmurray1184:I left At&t about * months ago due to nothing less than extremely horrible customer care. It started from I'm store CSA'S to sales reps over the phone, to escalatuons, to management. I joined up w another company Sprint and thus far have had the Same bad experiences. The Only difference is sprints' corporate escalations dept. are helping me solve the issues I'm having which is by far more than at&t has ever done. I asked at&t for a copy of my bill that showed the itemize page and also my. Phone number so I could get the ball rolling w sprint sending me a visa gift card to cover the rest of my balance w at&t I requested * times a copy with all the info including my phone number all AT&T has sent me was the front page of my.bill? A couple times had the itemize page on there, but not once was my phone number listed. I called them today and they said they will not send me a bill with all that information because they've very already sent out * copies that didn't have all the information I'
GetHuman:让我们量化一下您与AT&T联系的经验。在1到5的范围内,如何轻松解决AT&T问题?
~Mmurray1184:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Mmurray1184:在沟通方面,我会给他们五分之三的five。
GetHuman:AT&T快速有效地解决问题的能力又如何呢?
~Mmurray1184:为此,我要说出五分之二的four。
GetHuman:最后-对其他AT&T客户有何建议?
~Mmurray1184:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Mmurray1184在November 16, 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。