AT&T Wireless: was told to reset my Iphone while on this phon...
GetHuman用户GetHuman-21827来自November 16th, 2017的AT&T Wireless条客户评论
GetHuman-21827案的背景
GetHuman:GetHuman-21827-您能告诉我们其他AT&T Wireless个客户何时提起诉讼吗?
GetHuman-21827:Yeah。在November 13th上是afternoon。
GetHuman:您是否接触到AT&T Wireless,如果可以,怎么做?
GetHuman:这些常见的AT&T Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-21827 常见 AT&T Wireless 问题的列表)
GetHuman-21827:“ Service problem”是我尝试使用to call的原因。
GetHuman-21827对AT&T Wireless客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-21827:was told to reset my Iphone while on this phone with the att agent. The moment I hit reset - I lost connection with the agent, she never called me back. I was told to speak to tech. support rep. Told him - I can't connect to internet for * weeks. He *said I have to return to previous version - which I find idiotic. I refused to do it, and he said that he will ask his supervisor what to do, and will call me right back. He never called me back. The service is unreliable, and a lot of people don't know what to do.
GetHuman:让我们量化一下您与AT&T Wireless联系的经验。在1到5的范围内,如何轻松解决AT&T Wireless问题?
GetHuman-21827:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-21827:在沟通方面,我会给他们五分之三的three。
GetHuman:AT&T Wireless快速有效地解决问题的能力又如何呢?
GetHuman-21827:为此,我要说出五分之二的two。
GetHuman:最后-对其他AT&T Wireless客户有何建议?
GetHuman-21827:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-21827在November 13th, 2017发生的AT&T Wireless客户服务问题中得到了一些有用的反馈和措辞。