AT&T U-Verse: I called to find out why I had gotten an email...
GetHuman用户~PO'd来自November 23, 2017的AT&T U-Verse条客户评论
~PO'd案的背景
GetHuman：~PO'd-您能告诉我们其他AT&T U-Verse个客户何时提起诉讼吗？
~PO'd：Yeah。在November 14上是middle of the night。
GetHuman：您是否接触到AT&T U-Verse，如果可以，怎么做？
GetHuman：这些常见的AT&T U-Verse客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~PO'd 常见 AT&T U-Verse 问题的列表）
~PO'd：“ Cancel service”是我尝试使用to call的原因。
~PO'd对AT&T U-Verse客户服务的评价
GetHuman：那么，您如何总结GetHuman的AT&T U-Verse客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~PO'd：I called to find out why I had gotten an email from ATT telling me that due to "credit issues" my Uverse account was being "restricted." This was not a phishing email* they gave the notorious ***-***-**** callback number.*I called. Kept pushing "zero" since none of the dumb "menu options" had anything to do with my issue. Finally got a ring through. Long wait. The girl had no clue what I was talking about. Transferred me to the wrong dept. The guy there was more intelligent, but transferred me to another dept. which also was clueless. Finally they said a supervisor would call me "within * minutes." Half an hour later, nada. So I wasted over ** minutes on the phone (mostly on hold) and now another ** waiting for a call which probably will never come.*ATT "customer service" has become a sick joke.
GetHuman：让我们量化一下您与AT&T U-Verse联系的经验。在1到5的范围内，如何轻松解决AT&T U-Verse问题？
~PO'd：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~PO'd：在沟通方面，我会给他们五分之三的three。
GetHuman：AT&T U-Verse快速有效地解决问题的能力又如何呢？
~PO'd：为此，我要说出五分之二的one。
GetHuman：最后-对其他AT&T U-Verse客户有何建议？
~PO'd：在一天中的早些时候或深夜给他们打电话。不要忘记AT&T U-Verse可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~PO'd在November 14, 2017发生的AT&T U-Verse客户服务问题中得到了一些有用的反馈和措辞。