AT&T U-Verse: I called to find out why I had gotten an email...
GetHuman用户~PO'd来自ноябрь 23-го, 2017的AT&T U-Verse条客户评论
~PO'd案的背景
GetHuman:~PO'd-您能告诉我们其他AT&T U-Verse个客户何时提起诉讼吗?
~PO'd:Yeah。在ноябрь 14-го上是middle of the night。
GetHuman:您是否接触到AT&T U-Verse,如果可以,怎么做?
GetHuman:这些常见的AT&T U-Verse客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~PO'd 常见 AT&T U-Verse 问题的列表)
~PO'd:“ Cancel service”是我尝试使用to call的原因。
~PO'd对AT&T U-Verse客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T U-Verse客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~PO'd:I called to find out why I had gotten an email from ATT telling me that due to "credit issues" my Uverse account was being "restricted." This was not a phishing email* they gave the notorious ***-***-**** callback number.*I called. Kept pushing "zero" since none of the dumb "menu options" had anything to do with my issue. Finally got a ring through. Long wait. The girl had no clue what I was talking about. Transferred me to the wrong dept. The guy there was more intelligent, but transferred me to another dept. which also was clueless. Finally they said a supervisor would call me "within * minutes." Half an hour later, nada. So I wasted over ** minutes on the phone (mostly on hold) and now another ** waiting for a call which probably will never come.*ATT "customer service" has become a sick joke.
GetHuman:让我们量化一下您与AT&T U-Verse联系的经验。在1到5的范围内,如何轻松解决AT&T U-Verse问题?
~PO'd:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~PO'd:在沟通方面,我会给他们五分之三的three。
GetHuman:AT&T U-Verse快速有效地解决问题的能力又如何呢?
~PO'd:为此,我要说出五分之二的one。
GetHuman:最后-对其他AT&T U-Verse客户有何建议?
~PO'd:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T U-Verse可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~PO'd在ноябрь 14-го, 2017发生的AT&T U-Verse客户服务问题中得到了一些有用的反馈和措辞。