Zynga: Your representative was too sweet for me to say...

GetHuman用户~snowcherry来自noviembre 3º, 2017的Zynga条客户评论

~snowcherry案的背景

GetHuman:~snowcherry-您能告诉我们其他Zynga个客户何时提起诉讼吗?
~snowcherry:Sure。在octubre 27º上是afternoon。
GetHuman:您是否接触到Zynga,如果可以,怎么做?
~snowcherry:我使用了我在GetHuman Zynga客户电话号码页面上找到的800-762-2530号码:Zynga客户服务电话号码
GetHuman:这些常见的Zynga客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~snowcherry 常见 Zynga 问题的列表)
~snowcherry:“ Cancel service”是我尝试使用to call的原因。

~snowcherry对Zynga客户服务的评价

GetHuman:那么,您如何总结GetHuman的Zynga客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~snowcherry:Your representative was too sweet for me to say what I needed to say on the phone. I do customer service for a living, and I understand that she is not to blame for this. Apparently your chat is only "available when it is available" which is abhorrent customer service. To me, chat is preferable as it allows me to document the conversation by default. Obviously Zynga takes no responsibility for their own faults so I must have lots of ammo if I plan to complain. I have been a loyal customer, which I assume must be rare considering your product is like fairy dust, for nearly * years now. I am done. I need to chat with a human, ONLINE, as my Farmville addiction is not worth continuing allowing Zynga to scam me, nor is it worth taking out my frustration on the phone on a live person (I do both phone and email support for a large and much more reputable company and email*chat support is much less damaging than phone support, I assure you). If I do not get a satisfactory answer from Zynga
GetHuman:让我们量化一下您与Zynga联系的经验。在1到5的范围内,如何轻松解决Zynga问题?
~snowcherry:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~snowcherry:在沟通方面,我会给他们五分之三的two。
GetHuman:Zynga快速有效地解决问题的能力又如何呢?
~snowcherry:为此,我要说出五分之二的five。
GetHuman:最后-对其他Zynga客户有何建议?
~snowcherry:在一天中的早些时候或深夜给他们打电话。不要忘记Zynga可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~snowcherry在octubre 27º, 2017发生的Zynga客户服务问题中得到了一些有用的反馈和措辞。

Zynga

1.81 of 5 stars | 220条评论

~snowcherry的Zynga评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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