Zulily: I recently purchased some merchandise through Z...

GetHuman用户~Dissatisfied来自November 22nd, 2017的Zulily条客户评论

~Dissatisfied案的背景

GetHuman:~Dissatisfied-您能告诉我们其他Zulily个客户何时提起诉讼吗?
~Dissatisfied:Yeah。在November 16th上是morning。
GetHuman:您是否接触到Zulily,如果可以,怎么做?
~Dissatisfied:我使用了我在GetHuman Zulily客户电话号码页面上找到的877-779-5615号码:Zulily客户服务电话号码
GetHuman:这些常见的Zulily客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Dissatisfied 常见 Zulily 问题的列表)
~Dissatisfied:“ Refund a Charge”是我尝试使用to call的原因。

~Dissatisfied对Zulily客户服务的评价

GetHuman:那么,您如何总结GetHuman的Zulily客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Dissatisfied:I recently purchased some merchandise through Zulily. After waiting * *** weeks I received my merchandise damaged. After calling Zulily they told me that I had to provide photographs of the damaged merchandise to them so they could provide photographs of the damaged merchandise to their vendor so the vendor could then make a determination as to whether or not a refund or replacement was warranted. Apparently Zulily is in the business of inconveniencing people, & apparently the customer is wrong until they can prove their case through photographic evidence. They got me don't let them get you. This is a garbage company That does not stand behind the merchandise it sells. You would think a bunch of hipsters would know how to be a little more empathetic. Do not order anything from Zulily... They will wait three weeks and then send you some broken overpriced garbage...all sales final.
GetHuman:让我们量化一下您与Zulily联系的经验。在1到5的范围内,如何轻松解决Zulily问题?
~Dissatisfied:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Dissatisfied:在沟通方面,我会给他们五分之三的five。
GetHuman:Zulily快速有效地解决问题的能力又如何呢?
~Dissatisfied:为此,我要说出五分之二的three。
GetHuman:最后-对其他Zulily客户有何建议?
~Dissatisfied:在一天中的早些时候或深夜给他们打电话。不要忘记Zulily可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Dissatisfied在November 16th, 2017发生的Zulily客户服务问题中得到了一些有用的反馈和措辞。

Zulily

4.07 of 5 stars | 151条评论

~Dissatisfied的Zulily评论

寻求帮助的困难
3 5星
沟通质量
5 5星
及时和专业
3 5星
整体客户服务评分
4 5星

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