Zazzle: Hello, at first I was discouraged and expected...
GetHuman用户~kj来自November 28th, 2017的Zazzle条客户评论
~kj案的背景
GetHuman:~kj-您能告诉我们其他Zazzle个客户何时提起诉讼吗?
~kj:Yeah。在November 19th上是middle of the night。
GetHuman:您是否接触到Zazzle,如果可以,怎么做?
GetHuman:这些常见的Zazzle客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~kj 常见 Zazzle 问题的列表)
~kj:“ Change order”是我尝试使用to call的原因。
~kj对Zazzle客户服务的评价
GetHuman:那么,您如何总结GetHuman的Zazzle客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~kj:Hello, at first I was discouraged and expected no help, having read the reviews. And I am sorry for those who have encountered frustration and disappointment. Perhaps I lucked out with a good customer rep. Essentially, I initiated the Have Zazzle Call You option. It took perhaps ** minutes for the call back to arrive. I explained why I was returning overpriced, somewhat deceptively advertised Samoyed post-it-notes and requested the Return Merchandise Authorization number. The customer rep said, "Not to worry. I will process that refund now over the phone. Expect to see it reflected in your bank statement in ** days, possibly less, and keep the post-it-notes with our compliments." I shall check my bank statement but do feel that the rep was understanding and responsive and appreciate his help.
GetHuman:让我们量化一下您与Zazzle联系的经验。在1到5的范围内,如何轻松解决Zazzle问题?
~kj:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~kj:在沟通方面,我会给他们五分之三的one。
GetHuman:Zazzle快速有效地解决问题的能力又如何呢?
~kj:为此,我要说出五分之二的three。
GetHuman:最后-对其他Zazzle客户有何建议?
~kj:在一天中的早些时候或深夜给他们打电话。不要忘记Zazzle可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~kj在November 19th, 2017发生的Zazzle客户服务问题中得到了一些有用的反馈和措辞。