Yelp has no useful customer service. There is a...

GetHuman用户~tools来自November 26th, 2017的Yelp条客户评论

~tools案的背景

GetHuman:~tools-您能告诉我们其他Yelp个客户何时提起诉讼吗?
~tools:Yup。在November 23rd上是middle of the night。
GetHuman:您是否接触到Yelp,如果可以,怎么做?
~tools:我使用了我在GetHuman Yelp客户电话号码页面上找到的877-767-9357号码:Yelp客户服务电话号码
GetHuman:这些常见的Yelp客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~tools 常见 Yelp 问题的列表)
~tools:“ Remove a Review”是我尝试使用to contact的原因。

~tools对Yelp客户服务的评价

GetHuman:那么,您如何总结GetHuman的Yelp客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~tools:Yelp has no useful customer service. There is a review on our "unsolicited" Yelp page that violates every rule for posting stated on there site. I flagged the review a week ago and nothing. Day after day nothing with no other way to contact them. How are you suppose to tell them that you have been singled out by an individual who has never had anything to do with your business. I'm sure they would never let these things exist on the top of thier "Review Page" without going after not only the unresponsive, self proclaimed unresponsible host site but the individual who wrote the slanderous, unsubstantiate dribble that was left there. I would gladly take our company off of Yelp but they state that it is anyones right to say what they will about person or business. If they would actually read the review, as I have requested, they would agree that this is not true.
GetHuman:让我们量化一下您与Yelp联系的经验。在1到5的范围内,如何轻松解决Yelp问题?
~tools:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~tools:在沟通方面,我会给他们五分之三的two。
GetHuman:Yelp快速有效地解决问题的能力又如何呢?
~tools:为此,我要说出五分之二的three。
GetHuman:最后-对其他Yelp客户有何建议?
~tools:在一天中的早些时候或深夜给他们打电话。不要忘记Yelp可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~tools在November 23rd, 2017发生的Yelp客户服务问题中得到了一些有用的反馈和措辞。

Yelp

1.10 of 5 stars | 317条评论

~tools的Yelp评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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