We have a business listing on Yelp. I wanted to...

GetHuman用户~Janice来自ноябрь 24-го, 2017的Yelp条客户评论

~Janice案的背景

GetHuman:~Janice-您能告诉我们其他Yelp个客户何时提起诉讼吗?
~Janice:Yeah。在ноябрь 22-го上是afternoon。
GetHuman:您是否接触到Yelp,如果可以,怎么做?
~Janice:我使用了我在GetHuman Yelp客户电话号码页面上找到的877-767-9357号码:Yelp客户服务电话号码
GetHuman:这些常见的Yelp客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Janice 常见 Yelp 问题的列表)
~Janice:“ Setup Account”是我尝试使用to contact的原因。

~Janice对Yelp客户服务的评价

GetHuman:那么,您如何总结GetHuman的Yelp客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Janice:We have a business listing on Yelp. I wanted to apprise our customers that we will close * hour earlier on Thanksgiving. I only have contact with one person (my adviser)and she can't do that. What you ask? The answer is anything unless I want to spend more money with her. So the problem that I have this month is that I would like to announce to our customers ahead of time that we will be closing * hour earlier on Thanksgiving so that we will not be inundated with phone calls on the day of Thanksgiving. She was really proud of her solution to put a banner above all businesses saying that it is a holiday and all customers should call the business to see what their hours are for the day!!!! OMG what a nightmare! I just can't see any business customer being happy with that. What would be nice is if they just added a "Notes" box in the hours section so that each business could put notes for special hours throughout the year???*So far Yelp has not helped our business at all that we have noti
GetHuman:让我们量化一下您与Yelp联系的经验。在1到5的范围内,如何轻松解决Yelp问题?
~Janice:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Janice:在沟通方面,我会给他们五分之三的three。
GetHuman:Yelp快速有效地解决问题的能力又如何呢?
~Janice:为此,我要说出五分之二的one。
GetHuman:最后-对其他Yelp客户有何建议?
~Janice:在一天中的早些时候或深夜给他们打电话。不要忘记Yelp可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Janice在ноябрь 22-го, 2017发生的Yelp客户服务问题中得到了一些有用的反馈和措辞。

Yelp

1.10 of 5 stars | 317条评论

~Janice的Yelp评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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