Yelp: The whole phone call was to send me to the webs...
GetHuman用户~Small Business Owner来自November 24th, 2017的Yelp条客户评论
~Small Business Owner案的背景
GetHuman:~Small Business Owner-您能告诉我们其他Yelp个客户何时提起诉讼吗?
~Small Business Owner:Sure。在November 19th上是morning。
GetHuman:您是否接触到Yelp,如果可以,怎么做?
~Small Business Owner:我使用了我在GetHuman Yelp客户电话号码页面上找到的877-767-9357号码:Yelp客户服务电话号码 GetHuman:这些常见的Yelp客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Small Business Owner 常见 Yelp 问题的列表)
~Small Business Owner:“ Setup Account”是我尝试使用to contact的原因。
~Small Business Owner对Yelp客户服务的评价
GetHuman:那么,您如何总结GetHuman的Yelp客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Small Business Owner:The whole phone call was to send me to the website, but when I went to the website, there was no drop-down menu like they had mentioned, nor was there any useful way to actually get customer support, since all of our data was wrong, and we couldn't claim it because the phone number was wrong too but we can't change that without having claimed it. YELP is pretty awful
GetHuman:让我们量化一下您与Yelp联系的经验。在1到5的范围内,如何轻松解决Yelp问题?
~Small Business Owner:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Small Business Owner:在沟通方面,我会给他们五分之三的one。
GetHuman:Yelp快速有效地解决问题的能力又如何呢?
~Small Business Owner:为此,我要说出五分之二的one。
GetHuman:最后-对其他Yelp客户有何建议?
~Small Business Owner:在一天中的早些时候或深夜给他们打电话。不要忘记Yelp可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Small Business Owner在November 19th, 2017发生的Yelp客户服务问题中得到了一些有用的反馈和措辞。