Yahoo: Your customer care and phone support is terribl...
GetHuman用户~Nick32141来自نوفمبر ٢١، ٢٠١٧的Yahoo条客户评论
~Nick32141案的背景
GetHuman:~Nick32141-您能告诉我们其他Yahoo个客户何时提起诉讼吗?
~Nick32141:Yeah。在نوفمبر ١٦上是afternoon。
GetHuman:您是否接触到Yahoo,如果可以,怎么做?
~Nick32141:我使用在GetHuman Yahoo客户服务联系信息页面上找到的help page:联系Yahoo客户服务 GetHuman:这些常见的Yahoo客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Nick32141 常见 Yahoo 问题的列表)
~Nick32141:“ Fraud”是我尝试使用to contact的原因。
~Nick32141对Yahoo客户服务的评价
GetHuman:那么,您如何总结GetHuman的Yahoo客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Nick32141:Your customer care and phone support is terrible. You treat your advertizers that are paying as if you could care less if they are on a phone for an hour then you send them to a message machine. You don't do what you say you will for your advertizers. The business advertising I am paying for that you now post online in my local area is the wrong business information. And you can't fix it. You are terrible. And my lawyer also agrees. They are the worst support I have ever seen. Don't answer the phone. Email to them is a joke. This has been going on for over a month. But they are still taking my money. I think its time for legal action.
GetHuman:让我们量化一下您与Yahoo联系的经验。在1到5的范围内,如何轻松解决Yahoo问题?
~Nick32141:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Nick32141:在沟通方面,我会给他们五分之三的three。
GetHuman:Yahoo快速有效地解决问题的能力又如何呢?
~Nick32141:为此,我要说出五分之二的two。
GetHuman:最后-对其他Yahoo客户有何建议?
~Nick32141:尽早或晚些时候与他们打交道。不要忘记Yahoo可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Nick32141在نوفمبر ١٦، ٢٠١٧发生的Yahoo客户服务问题中得到了一些有用的反馈和措辞。