Yahoo: The amount of minutes I waited was well over...

GetHuman用户~springday来自November 22., 2017的Yahoo条客户评论

~springday案的背景

GetHuman:~springday-您能告诉我们其他Yahoo个客户何时提起诉讼吗?
~springday:Yup。在November 12.上是late at night。
GetHuman:您是否接触到Yahoo,如果可以,怎么做?
~springday:我使用在GetHuman Yahoo客户服务联系信息页面上找到的help page:联系Yahoo客户服务
GetHuman:这些常见的Yahoo客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~springday 常见 Yahoo 问题的列表)
~springday:“ Refund”是我尝试使用to contact的原因。

~springday对Yahoo客户服务的评价

GetHuman:那么,您如何总结GetHuman的Yahoo客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~springday:The amount of minutes I waited was well over * hours! The wait time box on this form does not even allow you to enter anything above ** minutes. On the first call, I waited ** minutes than it got disconnected. The second call was just under * hours. Who has time for this? The only reason I was able to do this was because I put it on google computer phone and was able to go in and out of the room for * hours until someone picked up. Just to let you know, Yahoo will delete your email accounts, they call it "recycling"(yea, right)...if you do not log in it for more than * month. But I was able to get into my account, because I had already deactivated one account, and I was trying to get into that one by mistake. So I thought they had deactivated my account,my active(?) account that I look into once every * months or so is OK...just took * hours to find that out...! That's why I never, ever had Yahoo as a primary account.
GetHuman:让我们量化一下您与Yahoo联系的经验。在1到5的范围内,如何轻松解决Yahoo问题?
~springday:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~springday:在沟通方面,我会给他们五分之三的one。
GetHuman:Yahoo快速有效地解决问题的能力又如何呢?
~springday:为此,我要说出五分之二的one。
GetHuman:最后-对其他Yahoo客户有何建议?
~springday:尽早或晚些时候与他们打交道。不要忘记Yahoo可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~springday在November 12., 2017发生的Yahoo客户服务问题中得到了一些有用的反馈和措辞。

Yahoo

1.22 of 5 stars | 1292条评论

~springday的Yahoo评论

寻求帮助的困难
1 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
1 5星

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