Yahoo: I was told that there was a high number of call...

GetHuman用户~Miztikal来自ноябрь 25-го, 2017的Yahoo条客户评论

~Miztikal案的背景

GetHuman:~Miztikal-您能告诉我们其他Yahoo个客户何时提起诉讼吗?
~Miztikal:Sure。在ноябрь 16-го上是middle of the night。
GetHuman:您是否接触到Yahoo,如果可以,怎么做?
~Miztikal:我使用在GetHuman Yahoo客户服务联系信息页面上找到的help page:联系Yahoo客户服务
GetHuman:这些常见的Yahoo客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Miztikal 常见 Yahoo 问题的列表)
~Miztikal:“ Hacked account”是我尝试使用to contact的原因。

~Miztikal对Yahoo客户服务的评价

GetHuman:那么,您如何总结GetHuman的Yahoo客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Miztikal:I was told that there was a high number of calls and to call back later....the other number (*-***-***-****)just told me to go online then promptly disconnected the call. I'd go to the online help IF I COULD GET INTO MY YAHOO ACCOUNT IN THE FIRST PLACE!! I could not get it to log into my mail, but it let me change my password *I thought maybe the account had been hacked or something* I'd really expected much better service from a company whose roots go back to the early days of the Internet. There seems to be a distinct push towards help being online only...this will never work because sometimes computers breakdown, internet services are subject to issues...if the only way your customers can contact you is online then there will be problems...I have had my Yahoo account for a very long time now...please don't give me reason to want to change that. *A
GetHuman:让我们量化一下您与Yahoo联系的经验。在1到5的范围内,如何轻松解决Yahoo问题?
~Miztikal:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Miztikal:在沟通方面,我会给他们五分之三的one。
GetHuman:Yahoo快速有效地解决问题的能力又如何呢?
~Miztikal:为此,我要说出五分之二的one。
GetHuman:最后-对其他Yahoo客户有何建议?
~Miztikal:尽早或晚些时候与他们打交道。不要忘记Yahoo可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Miztikal在ноябрь 16-го, 2017发生的Yahoo客户服务问题中得到了一些有用的反馈和措辞。

Yahoo

1.22 of 5 stars | 1292条评论

~Miztikal的Yahoo评论

寻求帮助的困难
1 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
1 5星

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