Xerox: I tried to place an order for one part. While m...
GetHuman用户~marketingspecialist来自November 4th, 2017的Xerox条客户评论
~marketingspecialist案的背景
GetHuman:~marketingspecialist-您能告诉我们其他Xerox个客户何时提起诉讼吗?
~marketingspecialist:Yes I can。在October 30th上是afternoon。
GetHuman:您是否接触到Xerox,如果可以,怎么做?
~marketingspecialist:我使用了我在GetHuman Xerox客户电话号码页面上找到的800-822-2979号码:Xerox客户服务电话号码 GetHuman:这些常见的Xerox客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~marketingspecialist 常见 Xerox 问题的列表)
~marketingspecialist:“ Where to buy”是我尝试使用to call的原因。
~marketingspecialist对Xerox客户服务的评价
GetHuman:那么,您如何总结GetHuman的Xerox客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~marketingspecialist:I tried to place an order for one part. While my calls were answered quickly, it took me ** minutes to order a Fuser for my Phaser ****. I was hung up on twice, called back twice, transferred * times and had to finally call back to speak with a manager to place the order. She offered no compensation except for a short, I'm sorry it took you so long.**Ever since they outsourced their customer service, I've had problems. The time has come to replace this printer and we will be going with a different company.
GetHuman:让我们量化一下您与Xerox联系的经验。在1到5的范围内,如何轻松解决Xerox问题?
~marketingspecialist:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~marketingspecialist:在沟通方面,我会给他们五分之三的five。
GetHuman:Xerox快速有效地解决问题的能力又如何呢?
~marketingspecialist:为此,我要说出五分之二的five。
GetHuman:最后-对其他Xerox客户有何建议?
~marketingspecialist:在一天中的早些时候或深夜给他们打电话。不要忘记Xerox可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~marketingspecialist在October 30th, 2017发生的Xerox客户服务问题中得到了一些有用的反馈和措辞。