XO Communications: Customer service reps are useless. I was holdin...
GetHuman用户GetHuman-149061来自November 1st, 2017的XO Communications条客户评论
GetHuman-149061案的背景
GetHuman：GetHuman-149061-您能告诉我们其他XO Communications个客户何时提起诉讼吗？
GetHuman-149061：Sure。在October 25th上是morning。
GetHuman：您是否接触到XO Communications，如果可以，怎么做？
GetHuman：这些常见的XO Communications客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-149061 常见 XO Communications 问题的列表）
GetHuman-149061：“ Lower my bill”是我尝试使用to call的原因。
GetHuman-149061对XO Communications客户服务的评价
GetHuman：那么，您如何总结GetHuman的XO Communications客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-149061：Customer service reps are useless. I was holding for someone for over ** minutes and when they finally got on the line, they told me i had to wait about * hours before a technician could respond to our work order. Our customers were complaining about not being able to hear us and we lost alot of business on that day. * hours later and the issue still hasn't been fixed and no one has called us to follow up. lets hope the next day is slightly better.
GetHuman：让我们量化一下您与XO Communications联系的经验。在1到5的范围内，如何轻松解决XO Communications问题？
GetHuman-149061：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-149061：在沟通方面，我会给他们五分之三的one。
GetHuman：XO Communications快速有效地解决问题的能力又如何呢？
GetHuman-149061：为此，我要说出五分之二的one。
GetHuman：最后-对其他XO Communications客户有何建议？
GetHuman-149061：在一天中的早些时候或深夜给他们打电话。不要忘记XO Communications可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-149061在October 25th, 2017发生的XO Communications客户服务问题中得到了一些有用的反馈和措辞。