Wyndham Worldwide Resorts: The worst customer service I've ever experience...

GetHuman用户GetHuman-rbv来自December 2nd, 2017的Wyndham Worldwide Resorts条客户评论

GetHuman-rbv案的背景

GetHuman:GetHuman-rbv-您能告诉我们其他Wyndham Worldwide Resorts个客户何时提起诉讼吗?
GetHuman-rbv:Yes。在November 30th上是middle of the night。
GetHuman:您是否接触到Wyndham Worldwide Resorts,如果可以,怎么做?
GetHuman-rbv:我使用了我在GetHuman Wyndham Worldwide Resorts客户电话号码页面上找到的800-251-8736号码:Wyndham Worldwide Resorts客户服务电话号码
GetHuman:这些常见的Wyndham Worldwide Resorts客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-rbv 常见 Wyndham Worldwide Resorts 问题的列表)
GetHuman-rbv:“ Cancel booking”是我尝试使用to call的原因。

GetHuman-rbv对Wyndham Worldwide Resorts客户服务的评价

GetHuman:那么,您如何总结GetHuman的Wyndham Worldwide Resorts客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-rbv:The worst customer service I've ever experienced, hands down. And then it got worse.
GetHuman:您能从11/30/17发生的事情中告诉我们其他人吗?
GetHuman-rbv:Front desk was so combative & rude over a minor question on the first day, I was honestly frightened to address anything else with them for the duration of my stay. And it proceeded to decline. Hours spent on the phone after my return home and I'm left truly believing Wyndham has the worst customer care in the world. It's revolting. And now, not only are my issues not resolved, I've spent so much time just to be given so many different opinions from so many different representatives, all blaming each other, laughed at, hung up on, mocked,hung up on again, told to blame the last representative (should've, if only, sorry, they're not here), given "company issued, ** hour*day cell phone numbers," promising to answer at anytime, guests always get a response, BUT NO ANSWER, NO VOICEMAIL, I truly feel this whole thing has to be a joke. No other way would such ridiculous, utterly insulting, embarrassing handling even occur. From Wyndham, of all companies. This whole situation, start to present, is a disgusting, frustrating, sickening, humiliating, distasteful slap in the face. Not to mention **** poor handling of what should have been a relatively minor, if not easily resolved conflict(s) considering the magnitude of this company and the grandiosity*integrity it portrays. Thank you for your time.**Sincerely,***Elizabeth A Field
GetHuman:让我们量化一下您与Wyndham Worldwide Resorts联系的经验。在1到5的范围内,如何轻松解决Wyndham Worldwide Resorts问题?
GetHuman-rbv:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-rbv:在沟通方面,我会给他们五分之三的two。
GetHuman:Wyndham Worldwide Resorts快速有效地解决问题的能力又如何呢?
GetHuman-rbv:为此,我要说出五分之二的one。
GetHuman:最后-对其他Wyndham Worldwide Resorts客户有何建议?
GetHuman-rbv:在一天中的早些时候或深夜给他们打电话。不要忘记Wyndham Worldwide Resorts可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-rbv在November 30th, 2017发生的Wyndham Worldwide Resorts客户服务问题中得到了一些有用的反馈和措辞。

Wyndham Worldwide Resorts

1.00 of 5 stars | 3条评论

GetHuman-rbv的Wyndham Worldwide Resorts评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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