Whirlpool: The phone operators were nice but couldn't help...

GetHuman用户~daba9来自November 18, 2017的Whirlpool条客户评论

~daba9案的背景

GetHuman:~daba9-您能告诉我们其他Whirlpool个客户何时提起诉讼吗?
~daba9:Sure。在November 9上是morning。
GetHuman:您是否接触到Whirlpool,如果可以,怎么做?
~daba9:我使用了我在GetHuman Whirlpool客户电话号码页面上找到的866-698-2538号码:Whirlpool客户服务电话号码
GetHuman:这些常见的Whirlpool客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~daba9 常见 Whirlpool 问题的列表)
~daba9:“ Warranty claim”是我尝试使用to call的原因。

~daba9对Whirlpool客户服务的评价

GetHuman:那么,您如何总结GetHuman的Whirlpool客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~daba9:The phone operators were nice but couldn't help me because they couldn't give me a new freezer even though I have been having problems with this freezer for months. The freezer is only * months and it is still not freezing my food. They are constantly replacing parts. I am sick and tired of it. I purchased a new freezer and all I have received are problems. They mumble they're sorry and basically tell you that they will order service for you. After each time it fails I call them up again asking how many times and they tell me as long as it is not declared not repairable by the technician. I got a lemon and instead of replacing it they give me this mumbo jumbo that means basically too bad. I could have purchased a new freezer * times over for the amount of food loss I incurred. Oh, they don't give you anything for that either. They might say "I'm sorry to hear that". This is crazy. There needs to be a law passed against these large companies that take our money and then give us broken
GetHuman:让我们量化一下您与Whirlpool联系的经验。在1到5的范围内,如何轻松解决Whirlpool问题?
~daba9:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~daba9:在沟通方面,我会给他们五分之三的one。
GetHuman:Whirlpool快速有效地解决问题的能力又如何呢?
~daba9:为此,我要说出五分之二的two。
GetHuman:最后-对其他Whirlpool客户有何建议?
~daba9:在一天中的早些时候或深夜给他们打电话。不要忘记Whirlpool可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~daba9在November 9, 2017发生的Whirlpool客户服务问题中得到了一些有用的反馈和措辞。

Whirlpool

2.24 of 5 stars | 114条评论

~daba9的Whirlpool评论

寻求帮助的困难
4 5星
沟通质量
1 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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