Westpac Banking Corporation: I've worked for * banks for ** years and then I...

GetHuman用户~Di来自November 19, 2017的Westpac Banking Corporation条客户评论

~Di案的背景

GetHuman:~Di-您能告诉我们其他Westpac Banking Corporation个客户何时提起诉讼吗?
~Di:Yeah。在November 11上是late at night。
GetHuman:您是否接触到Westpac Banking Corporation,如果可以,怎么做?
~Di:我使用了我在GetHuman Westpac Banking Corporation客户电话号码页面上找到的13 1900号码:Westpac Banking Corporation客户服务电话号码
GetHuman:这些常见的Westpac Banking Corporation客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Di 常见 Westpac Banking Corporation 问题的列表)
~Di:“ Setup an account”是我尝试使用to call的原因。

~Di对Westpac Banking Corporation客户服务的评价

GetHuman:那么,您如何总结GetHuman的Westpac Banking Corporation客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Di:I've worked for * banks for ** years and then I became a customer of Westpac. Customer service is so poor. Staff have poor English and written skills. I couldn't believe it, nor did I care until I tried to retrieve documentation that was sent to the wrong address. It took more than * months to get them to look at why I hadn't received documentation. Furthermore, I have since found out that they are very expensive regarding fees compared to other banks which wouldn't have been so much of an issue if I felt I was paying a premium for customer service. I have now left them and have not looked back.
GetHuman:让我们量化一下您与Westpac Banking Corporation联系的经验。在1到5的范围内,如何轻松解决Westpac Banking Corporation问题?
~Di:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Di:在沟通方面,我会给他们五分之三的two。
GetHuman:Westpac Banking Corporation快速有效地解决问题的能力又如何呢?
~Di:为此,我要说出五分之二的one。
GetHuman:最后-对其他Westpac Banking Corporation客户有何建议?
~Di:在一天中的早些时候或深夜给他们打电话。不要忘记Westpac Banking Corporation可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Di在November 11, 2017发生的Westpac Banking Corporation客户服务问题中得到了一些有用的反馈和措辞。

Westpac Banking Corporation

1.25 of 5 stars | 2条评论

~Di的Westpac Banking Corporation评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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