Wells Fargo urges it's customers to report frau...
GetHuman用户~beverly0807来自November 21, 2017的Wells Fargo条客户评论
~beverly0807案的背景
GetHuman:~beverly0807-您能告诉我们其他Wells Fargo个客户何时提起诉讼吗?
~beverly0807:Yup。在November 20上是morning。
GetHuman:您是否接触到Wells Fargo,如果可以,怎么做?
GetHuman:这些常见的Wells Fargo客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~beverly0807 常见 Wells Fargo 问题的列表)
~beverly0807:“ Complaint”是我尝试使用to call的原因。
~beverly0807对Wells Fargo客户服务的评价
GetHuman:那么,您如何总结GetHuman的Wells Fargo客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~beverly0807:Wells Fargo urges it's customers to report fraud immediately. But when you call the number, you are either told your accounts office is closed until Monday, or if you can reach the automated system, you are repeatedly disconnected. What kind of protection does this offer customers who have fraudulent charges on their bill? This customer tried to get the mailing address for corporate customer service and was given the address for billing disputes! All in all, horrible horrible customer service! Shame on you Wells Fargo!
GetHuman:让我们量化一下您与Wells Fargo联系的经验。在1到5的范围内,如何轻松解决Wells Fargo问题?
~beverly0807:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~beverly0807:在沟通方面,我会给他们五分之三的four。
GetHuman:Wells Fargo快速有效地解决问题的能力又如何呢?
~beverly0807:为此,我要说出五分之二的five。
GetHuman:最后-对其他Wells Fargo客户有何建议?
~beverly0807:在一天中的早些时候或深夜给他们打电话。不要忘记Wells Fargo可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~beverly0807在November 20, 2017发生的Wells Fargo客户服务问题中得到了一些有用的反馈和措辞。