Wells Fargo: My customer service guy Charles Hayes basically...
GetHuman用户~Daniel Vergara来自novembre 23, 2017的Wells Fargo条客户评论
~Daniel Vergara案的背景
GetHuman:~Daniel Vergara-您能告诉我们其他Wells Fargo个客户何时提起诉讼吗?
~Daniel Vergara:Yup。在novembre 17上是morning。
GetHuman:您是否接触到Wells Fargo,如果可以,怎么做?
GetHuman:这些常见的Wells Fargo客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Daniel Vergara 常见 Wells Fargo 问题的列表)
~Daniel Vergara:“ Setup an account”是我尝试使用to call的原因。
~Daniel Vergara对Wells Fargo客户服务的评价
GetHuman:那么,您如何总结GetHuman的Wells Fargo客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Daniel Vergara:My customer service guy Charles Hayes basically told me that it was my fault Wells Fargo didn't tell me about the wire transfer fee, he told me that why should I be complaining if I'm the one that chose to bank with Wells Fargo and that they didn't come to me. Then when I responded to those comments in shock, he put me on hold and put on a "manager" that didn't seem like a manager. He was worse than the Comcast guy. But I'm handling this with headquarters.
GetHuman:让我们量化一下您与Wells Fargo联系的经验。在1到5的范围内,如何轻松解决Wells Fargo问题?
~Daniel Vergara:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Daniel Vergara:在沟通方面,我会给他们五分之三的four。
GetHuman:Wells Fargo快速有效地解决问题的能力又如何呢?
~Daniel Vergara:为此,我要说出五分之二的five。
GetHuman:最后-对其他Wells Fargo客户有何建议?
~Daniel Vergara:在一天中的早些时候或深夜给他们打电话。不要忘记Wells Fargo可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Daniel Vergara在novembre 17, 2017发生的Wells Fargo客户服务问题中得到了一些有用的反馈和措辞。