I tried applying for Wells Fargo Student Credit...

GetHuman用户~yilla来自noviembre 11º, 2017的Wells Fargo条客户评论

~yilla案的背景

GetHuman:~yilla-您能告诉我们其他Wells Fargo个客户何时提起诉讼吗?
~yilla:Yup。在noviembre 7º上是middle of the night。
GetHuman:您是否接触到Wells Fargo,如果可以,怎么做?
~yilla:我使用了我在GetHuman Wells Fargo客户电话号码页面上找到的800-869-3557号码:Wells Fargo客户服务电话号码
GetHuman:这些常见的Wells Fargo客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~yilla 常见 Wells Fargo 问题的列表)
~yilla:“ Complaint”是我尝试使用to call的原因。

~yilla对Wells Fargo客户服务的评价

GetHuman:那么,您如何总结GetHuman的Wells Fargo客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~yilla:I tried applying for Wells Fargo Student Credit Card and they were not even in the least helpful with my application process. I submitted in one application and didn't hear from them until more than two weeks later. Eventually I got a mail saying it got rejected due to income allowances even though I did have income and a part-time job. I applied again and didn't hear from them for another ** weeks until they sent another rejection mail requesting additional ID which I faxed over. Then I didn't hear from them for yet another ** weeks. They sent another empty letter stating they needed verification of SSN. I called the customer service and all the person who answered could say was "this is federal policy" to require so much personal identification verification. If this is federal policy, then why don't other credit card companies do the same? Yet no one I knew who applied for their first credit card had to go through this much "verification." The customer service person was very unhelpf
GetHuman:让我们量化一下您与Wells Fargo联系的经验。在1到5的范围内,如何轻松解决Wells Fargo问题?
~yilla:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~yilla:在沟通方面,我会给他们五分之三的one。
GetHuman:Wells Fargo快速有效地解决问题的能力又如何呢?
~yilla:为此,我要说出五分之二的five。
GetHuman:最后-对其他Wells Fargo客户有何建议?
~yilla:在一天中的早些时候或深夜给他们打电话。不要忘记Wells Fargo可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~yilla在noviembre 7º, 2017发生的Wells Fargo客户服务问题中得到了一些有用的反馈和措辞。

Wells Fargo

1.75 of 5 stars | 145条评论

~yilla的Wells Fargo评论

寻求帮助的困难
1 5星
沟通质量
1 5星
及时和专业
5 5星
整体客户服务评分
2 5星

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