Wells Fargo Home Mortgages: *st person I reached was the wrong department...
GetHuman用户~poor consumer来自November 24th, 2017的Wells Fargo Home Mortgages条客户评论
~poor consumer案的背景
GetHuman：~poor consumer-您能告诉我们其他Wells Fargo Home Mortgages个客户何时提起诉讼吗？
~poor consumer：Sure。在November 17th上是afternoon。
GetHuman：您是否接触到Wells Fargo Home Mortgages，如果可以，怎么做？
GetHuman：这些常见的Wells Fargo Home Mortgages客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~poor consumer 常见 Wells Fargo Home Mortgages 问题的列表）
~poor consumer：“ Eligibility question”是我尝试使用to call的原因。
~poor consumer对Wells Fargo Home Mortgages客户服务的评价
GetHuman：那么，您如何总结GetHuman的Wells Fargo Home Mortgages客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~poor consumer：*st person I reached was the wrong department. The next person was also the wrong department. Then the next - wrong department. I finally got to the right department. I was told I should speak with the very person I was calling to complain about. I told them I wanted to complain about that person. The person I was talking to said they would transfer me to a supervisor of the loan officer instead because was at his desk while the supervisor of the person I was complaining about was not there. I got transferred to Todd. No answer. I left a message. No reply yet. **At one stop along the way the person I was talking to kept babbling on about how she was the wrong department and I should contact my broker instead, etc., I stopped listening after awhile. It took me three requests to finally get her to transfer me to someone I could actually have a two way conversation with. **It is almost beyond how incompetent everyone is I have talked to at Wellsfargo.
GetHuman：让我们量化一下您与Wells Fargo Home Mortgages联系的经验。在1到5的范围内，如何轻松解决Wells Fargo Home Mortgages问题？
~poor consumer：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~poor consumer：在沟通方面，我会给他们五分之三的two。
GetHuman：Wells Fargo Home Mortgages快速有效地解决问题的能力又如何呢？
~poor consumer：为此，我要说出五分之二的three。
GetHuman：最后-对其他Wells Fargo Home Mortgages客户有何建议？
~poor consumer：在一天中的早些时候或深夜给他们打电话。不要忘记Wells Fargo Home Mortgages可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~poor consumer在November 17th, 2017发生的Wells Fargo Home Mortgages客户服务问题中得到了一些有用的反馈和措辞。