Wells Fargo Credit: I got an upgrade offer on my credit card, I cal...
GetHuman用户~Helen White来自November 27, 2017的Wells Fargo Credit条客户评论
~Helen White案的背景
GetHuman:~Helen White-您能告诉我们其他Wells Fargo Credit个客户何时提起诉讼吗?
~Helen White:Yeah。在November 20上是afternoon。
GetHuman:您是否接触到Wells Fargo Credit,如果可以,怎么做?
GetHuman:这些常见的Wells Fargo Credit客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Helen White 常见 Wells Fargo Credit 问题的列表)
~Helen White:“ Lower my rate”是我尝试使用to call的原因。
~Helen White对Wells Fargo Credit客户服务的评价
GetHuman:那么,您如何总结GetHuman的Wells Fargo Credit客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Helen White:I got an upgrade offer on my credit card, I called the phone number on the letter that I was instructed to call if I did not want the offer. Because I did not have the expiration date and the security code from the back of my card with me, I could not refuse this upgrade I did not ask for to start with. This is poor customer service, I know I was in Customer service for a number of years.
GetHuman:让我们量化一下您与Wells Fargo Credit联系的经验。在1到5的范围内,如何轻松解决Wells Fargo Credit问题?
~Helen White:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Helen White:在沟通方面,我会给他们五分之三的two。
GetHuman:Wells Fargo Credit快速有效地解决问题的能力又如何呢?
~Helen White:为此,我要说出五分之二的five。
GetHuman:最后-对其他Wells Fargo Credit客户有何建议?
~Helen White:在一天中的早些时候或深夜给他们打电话。不要忘记Wells Fargo Credit可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Helen White在November 20, 2017发生的Wells Fargo Credit客户服务问题中得到了一些有用的反馈和措辞。